Thales Teixeira, associate professor at Harvard Business School, believes many startups fail precisely because they try to emulate successful disruptive businesses. He says by focusing too early on technology and scale, entrepreneurs lose out on the learning that comes from serving initial customers with an imperfect product. He shares how Airbnb, Uber, Etsy ... Show More
Nov 20
Future of Business: Walmart’s CEO on AI, Jobs, and Managing Rapid Change
In uncertain times, leaders at all levels can learn from what the world's best CEOs are doing to protect themselves and forge a path ahead. In this Future of Business series, IdeaCast hosts Alison Beard and Adi Ignatius sat down with four leading CEOs who manage across different ... Show More
31m 12s
Oct 2023
The Strategy Mistake Too Many Startups Make
Many founders try to emulate startups that have already become successful. But Thales Teixeira says that approach, which often involves trying to do too much, too quickly, can lead to failure. In this episode, you’ll learn how to find customers who aren’t being served by existing ... Show More
24m 39s
Oct 2022
432: How “Recovering Accountant” Guy Pearson Built the Shopify for Services
At 24, Guy Pearson turned down a partnership to start an accounting firm. His early clients were digital companies, and Pearson was jealous that there wasn’t an online commerce system for his industry. So in 2013, he launched a new company called Ignition to simplify and speed up ... Show More
52m 6s
Jan 2021
#359: Customer Support 101: Proven Strategies To Create Life-Long Customers
My secret for creating a sustained, successful business? Customer support excellence! 11 years in business, thousands of customers served, and I think it’s safe to say I’ve learned a thing or two about how to make a customer's experience top-notch and unforgettable. Would you lik ... Show More
24m 30s
May 2020
How to Sell in an Anti-Seller Era - Taylor Welch - CFR #440
Taylor Welch is the guest on this episode and is the CEO of Traffic And Funnels, author of 2 best selling books, and he has advised & serviced nearly 50,000 individual businesses in the last 5 years. They discuss some important factors to gaining and keeping clients; people need ... Show More
29m 22s
Dec 2021
How To Master Sales, Persuasion, and Influence with Cole Hatter
Cole is the founder of Thrive: Make Money Matter, an entrepreneur, investor, and an award-winning speaker. His vision behind creating Thrive: Make Money Matter is to change the way businesses are run forever, creating a new breed of For-Purpose Entrepreneurs directing profitable ... Show More
54m 34s