HBR contributing editor Amy Gallo discusses the best tactics to recognize, react to, and recover from stressful situations. She's a contributor to the "HBR Guide to Managing Stress at Work."
Apr 2024
Managing Your Emotions During an Argument at Work
When you’re in the middle of a conflict, it’s common to automatically enter fight-or-flight mode. But HBR contributing editor and workplace conflict expert Amy Gallo says it’s possible to interrupt this response, stay calm, and find a path towards a more productive discussion. In ... Show More
9m 13s