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Summary
In this episode of the Physiotutors podcast, we discuss the pervasive issue of burnout among physiotherapists, focusing on the business and operational challenges that contribute to this phenomenon. Joined by Claire Braham and Anna Bunch, experts in practice management and virtual assistance, the conversation delves into the daily realities of running a physiotherapy practice. They highlight that burnout often stems not just from long hours or difficult patients, but from the overwhelming mental load, inefficient admin systems, and the constant feeling of being behind. Claire and Anna share insights on how these factors can lead to emotional fatigue and ultimately impact both personal and professional lives. The discussion also emphasizes the importance of recognizing early signs of burnout, such as feeling constantly behind or lacking the capacity to manage tasks that once felt manageable. Claire and Anna provide practical solutions, including the implementation of effective systems and boundaries, to help clinicians regain control over their workload. They stress the need for clinicians to prioritize their well-being and consider outsourcing administrative tasks to alleviate stress and improve overall practice efficiency.
Guests
Clare is a Business Development Representative at WriteUpp, a practice management software used by many healthcare professionals. Her background is in operations, team leadership, and private practice support. She spends her time helping clinics get more organised, save time, and reduce stress around things like compliance, admin, and patient experience.
Anna Bunch is a Virtual Assistant who specialises in supporting psychologists and therapists. Since 2019, she has worked closely with private healthcare practices to improve systems, workflows, and daily operations. She also supports and mentors other VAs who work in this space.
Chapters
00:00:00 Intro
00:01:53 Burnout in daily practice?
00:04:44 Early signs of burnout?
00:08:55 Sponsor: WriteUpp
00:10:30 Constant on-mode impact?
00:16:55 Draining vs energizing patients
00:18:20 Over-responsibility problem
00:21:00 Clinicians hating admin
00:27:11 Sponsor: Physiotutors Premium
00:28:15 Insurance documentation pressure
00:30:30 Better systems for admin?
00:32:06 Tools and human support
00:36:35 Too many tools?
00:39:13 Powerful yet simple systems
00:43:35 Sponsor: Physiotutors Courses
00:44:51 One realistic change now?
00:50:15 Anything we missed?
00:52:09 Contact Details & Outro
Bonus Material
Download the referenced transcript including PubMed Links and a high-resolution infographic on this episode as part of your Physiotutors membership on the Physiotutors App.
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