Lawyers, especially litigators, like to say they never ask a question that they don’t already know the answer to. But there’s plenty of unknowns out there—especially when it comes to how a case might turn out or how much it will cost. Predictive judicial and law firm analytics take some of that guesswork out of the equation.
Dec 10
2025 Year in Review: Generative AI, access to justice and law schools
All in all, it’s shown that the legal industry, traditionally known as a staid, conservative and risk-averse profession, is undergoing a period of rapid change and transformation.
44m 23s
Oct 2025
Users keepers: Pirates, zombies and adverse possession | Rebroadcast
As Halloween swiftly approaches, we’ve conjured up a classic from the Modern Law Library crypt. What do zombies and pirates have to do with the law? Grab your candy and find out as host Lee Rawles is joined by Paul Golden, author of Litigating Adverse Possession Cases: Pirates v. ... Show More
33 m
May 2025
What today’s rainmakers do differently
Matthew Dixon, co-founder of DCM Insights, is a researcher who’s spent much of his career studying the shared characteristics and behaviors of successful B2B salespeople. In 2011, he released a study called “The Challenger Sale.” While giving a keynote on his findings at an annua ... Show More
49m 14s
Nov 2024
MI376: Why Do Great Companies Fail? The Innovator’s Dilemma w/ Shawn O’Malley
In today’s episode, Shawn O’Malley (@shawn_OMalley_) discusses why great companies fail, as outlined by Clayton Christensen in his timeless book, The Innovator’s Dilemma, which was first published in 1997. The Economist actually named it one of the six most important business boo ... Show More
45m 4s
May 2025
3 Traits of Rainmakers: What Top Performers Do Differently | Matt Dixon
In this episode of The Art of Charm, we sit down with Matt Dixon, co-author of The Challenger Sale and The Activator Advantage. In today’s conversation, Matt Dixon reveals why the professionals dominating in today’s market aren’t necessarily the most credentialed, but the most pr ... Show More
1h 15m
Sep 2021
How Is Luxury Customer Service Evolving? | Transforming Luxury
In recent decades, the race to attract and retain customers saw dizzying amounts of money spent on clienteling — the industry term for building a 1 on 1 relationship with customers. Today, for major players of scale with the resources to invest in it, successfully digitising pers ... Show More
36m 54s
Nov 2024
How a Lead Designer Researcher got a 35% salary increase
In this episode, Sarah shares the story of a Lead Design Researcher who got hired with a 35% salary increase. This person, an alumni of Career Strategy Lab, said a that major factor in securing the role was relationships. In the episode, you'll learn the role of relationships in ... Show More
6m 17s
