logo
episode-header-image
Sep 4
47m 16s

Amy Hayes Proves Referrals Beat Social M...

Racheal Cook MBA: Small Business Owner, Entrepreneur, Business Growth Strategist
About this episode

Send us a text

Show Notes: How to Build Premium Services Without the Premium Headaches


What if everything you've been told about raising your rates is backwards?

Amy Hayes, founder of The Global Creator, spent a decade building a design business that runs almost entirely on referrals—and she's never touched social media marketing for her client work. In this conversation, she reveals why most creatives are focusing on all the wrong things when trying to command premium prices.

You'll discover why that expensive camera or fancy software isn't what's keeping you from high-end clients. Amy breaks down the real difference between high-end and high-touch services, and why the latter matters more than you think. She also shares her unconventional approach to client boundaries—one that actually strengthens relationships instead of creating friction.

If you've ever felt trapped in the feast-or-famine cycle, constantly chasing new clients, or wondered why your perfectly polished portfolio isn't attracting the clients you want, this episode will shift how you think about service-based business entirely. Amy's insights on the relationship-first approach might just save you years of spinning your wheels on strategies that don't actually move the needle.


In This Episode:

• Why accumulating more skills and certifications won't fix your client pipeline problems

• The "self-concept" shift that transforms how clients perceive and treat you

• How Amy built a decade-long business without social media marketing (and why referrals don't actually "dry up")

• The counterintuitive approach to client boundaries that creates stronger relationships, not weaker ones

• Why high-end services require high-touch experiences—and what most people get wrong about this

• The real reason clients become demanding (hint: it's not about your pricing)

• How to price projects with built-in margins for creativity and collaboration

• Why saying yes to smaller projects from existing clients can be your most profitable decision

• The energy shift from "creative gun for hire" to strategic partner that changes everything



Connect with Me:

Subscribe & Review:

If you loved this episode, please take a moment to subscribe and leave a review on Apple Podcasts!

🎤 Thanks for listening! I'll see you next week!

Up next
Oct 2
Too Many Decisions, Not Enough Clarity
Send us a textYou know that feeling when you open your closet and somehow have nothing to wear—even though it's packed full? That's what running your business feels like right now. Not because you lack options, but because you have too many of them.Fresh off our CEO Retreats, I'v ... Show More
26m 7s
Sep 17
Organize Your Digital Clutter with Tracy Hoth
Send us a textYou know that sinking feeling when a client asks for "that document we worked on last month" and you have absolutely no idea where you saved it? Or when you're paying your team to sit idle while you frantically search through folders trying to find the resources the ... Show More
28m 38s
Sep 10
Finding Your Big Business Idea with Jessica Sato
Send us a textEver feel like you're constantly tweaking your business but nothing quite clicks? Like you're a plant that's outgrown its pot but you keep trying to make it work anyway?You're not alone. And more importantly, there's a reason why all that surface-level fixing isn't ... Show More
38m 25s
Recommended Episodes
Apr 2025
The Queen of Viral Content: Adley Kinsman Breaks It All Down | #Marketing - Ep. 25
This episode of The Russell Brunson Show is for all the social media marketing folks out there. Or, pretty much anyone that wants to dial in their social media content and marketing with next level strategies that are working RIGHT NOW in today’s environment! There’s a good chanc ... Show More
48m 28s
Mar 2025
Social Media Hacks to Grow Your Audience & Create Content That Sells with Kristina Bartold
Feeling stuck when it comes to growing your brand on social media? Maybe you’re unsure what to post, struggling with engagement, or constantly battling the algorithm. In this episode, I’m joined by Kristina Bartold, co-founder of The Social Snippet and High Vibe Women, to talk ab ... Show More
1h 9m
Mar 2025
673. "I want to increase the profitability of my product-based business, how do I do that?" | Coaching Session
Welcome back, Product Bosses! In this coaching session, I coach Connie, the founder of Contoura Collective, to refine her strategy for growing her product-based business. Connie creates beautiful manifestation journals, but like many business owners, she’s struggling to focus on ... Show More
44m 39s
Feb 2019
TSE 1036: How To Have A Constant Flow of New Customer
One of the biggest challenges in business is keeping that constant flow of new customers in the pipeline. How you brand yourself and your company is imperative in producing growth and recurrent revenue. Johanne Wilson is co-founder of a Florida-based design agency called COOL Cre ... Show More
23m 24s
May 2025
Launching ClickFunnels Connect and The Truth About Influence with McCall Jones | #Marketing - Ep. 39
This episode of The Russell Brunson Show takes you inside the ClickFunnels Connect event we just hosted in Salt Lake City. In the first part of the episode, I share what ClickFunnels Connect actually is, who it’s for, and why we believe it’s the next big chapter for funnel builde ... Show More
54m 31s
Sep 2021
781. Online Marketing Made Easy with Amy Porterfield
In This Episode You Will Learn About: Having fun, no matter what Doing the same work in less time Getting over limiting beliefs The importance of building an email list Growing your list Finding your 10% edge Tips for writing copy Building lists through webinars  Resources: amypo ... Show More
1h 8m
Oct 2024
#179: Talkin' Shop—How to Leverage Your Unique Edge Without Confusing Your Customers
Marketing doesn’t have to be complicated, but let’s be real—it’s easy to screw it up. You know your product or service is great, but your customers aren’t noticing. Why? Because you’re either blending in with everyone else or confusing your audience with messaging that’s unclear. ... Show More
26m 49s
Sep 1
134- Part 4: Let's Talk Profit Strategies, Follow the Profits, Not all Projects are Sexy
Send us a textWelcome to the grand finale of our four-part Profitable Design Series with Laura Thornton!In this essential episode, Laura helps you shift from just designing beautiful spaces to designing a truly profitable business. Learn why reviewing your numbers regularly is mo ... Show More
13m 1s
Jul 2024
What Are Marketing Performance Metrics™ & Why Are They Important?
Ralph and Lauren welcome TJ Kelly, VP of Sales at Tier 11. They discuss the importance of connecting marketing efforts directly to financial outcomes. They also challenge the conventional reliance on ROAS and other in-app metrics, advocating for a holistic approach that prioritiz ... Show More
47m 42s
Apr 2025
Why That Worked #16: Airbnb—The Brilliant Strategy Behind Their New Messaging Campaign
Exciting news, Hero Makers! We’re sharing a new episode of Why That Worked – Presented by StoryBrand.AI, with Donald Miller back in the host seat. This new show uncovers why certain ideas, brands, and strategies succeed—so you can think differently and apply those insights to you ... Show More
41m 34s