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Sep 2025
41m 19s

536. Unlocking Consumer Choices: The Pow...

MELINA PALMER
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Oct 15
599. The Human Touch: Navigating AI's Role in Customer Service
In this episode of The Brainy Business podcast, Melina Palmer welcomes back Richard Chataway, author of The Behavior Business, to discuss the intersection of AI and human behavior, particularly in the context of call centers and customer interactions. With over 20 years of experi ... Show More
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Oct 8
598. Magic Words: Transforming Communication and Influence
In this episode of The Brainy Business podcast, Melina Palmer welcomes Dr. Jonah Berger, author of the insightful book Magic Words. As a renowned Wharton School professor and expert on consumer behavior, Jonah shares his expertise on the power of language and how subtle shifts in ... Show More
29m 26s
Oct 1
597. Beyond Efficiency: Transforming AI into a Strategic Partner
In this episode of The Brainy Business podcast, Melina Palmer welcomes Will Leach, CEO of the Mindstate Group, to explore the intersection of artificial intelligence and behavioral economics. As AI becomes increasingly prevalent in business, many organizations are falling into th ... Show More
52m 21s
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