If you’ve been spending any time in the online business world, you've probably been bombarded with ads telling you to master Instagram, run Google ads, or become a TikTok sensation. And while those can be part of a strategy, I'm here to tell you something that might surprise you: for therapists, often the most effective marketing isn't what's being shouted about by the noisy online gurus.
If you were looking for a therapist, where would you start? Scrolling through Instagram? Probably not. Most of us would start by asking the people we trust: friends, family, and other professionals.
This is where the magic of "relationship marketing" comes in. The best time investment you can make in the early days of your practice is to become "top of mind" for the people your ideal clients are most likely to ask for recommendations. This is simple, ethical, and completely aligned with your skills as a psychologist – it's about building genuine relationships!
Networking feels icky, right? I was totally icked by myself at the end of my first ever networking event. I was heavily pregnant in a room full of suits and had struggled to stutter out a version of my name through the blur of sweat, nerves and heartburn. It felt totally wrong, what was the point of a clinical psychologist talking to two close to retirement managers from a printing company about perinatal mental health?
No one in that room needed ME so after my horrendous introduction, I gave up. I focused on the sparkling water and listening to the local small business gossip. The event was a write-off but I might as well hear some interesting stories. And interesting stories there were! Employees were “taking the piss” left right and centre it seemed, some of them not coming in for weeks on end, supposedly many of them signed off with “stress.”
Because I’d done such a terrible job of introducing myself no one expected me to contribute so I didn’t really, I just asked questions. I don’t even remember what I said or asked about. I certainly didn’t come away thinking I’d been insightful or helpful, just a bit nosey perhaps!
So imagine my surprise when at the end one of the printers came up to me and offered a heartfelt thank you. He explained he’d never considered what “stress” really meant before and that he now understood his own (and I hope his employees!) reactions better.
Well I never? It turns out that not everyone knows everything we know! Psychologists and therapists can offer immense value to the community when we offer our expertise, even informally. Plus when you show (rather than tell) someone what you are like as a therapist, they tend to refer to you. I even got a client off the back of that event.
Building networks is miles more powerful than social media because:
1. Local Business Networking: Your Community Connection
Networking can be gross if it is done the wrong way but it can also benefit everyone in the room. Local business networking events are full of people who might know your ideal clients. Go with a specific list of professionals or businesses you think would be useful to your ideal client group (e.g., nutritionists, personal trainers, midwives, physios, yoga teachers if you work in perinatal). Your goal? Find out enough about their business to decide if you would refer to them. If you...