Jun 2025
1h 4m
The business world is changing fast. AI is reshaping how customers search, buy, and connect — but most companies are still stuck in old habits, missing the human magic that actually builds loyalty.
At the same time, too many businesses are confusing efficiency with excellence. They're chasing five-star reviews that may not mean what they think they do, and ticking boxes while their customers quietly drift away.
My guest today, Steven Van Belleghem, has spent over a decade helping companies level up their customer experience — and he's here to show you how to stay relevant when "good" just doesn't cut it anymore.
Steven is a bestselling author, global keynote speaker, and trusted advisor to brands that want to balance tech innovation with human connection.
He's also walked the talk on over 1,000 stages around the world, and has a refreshingly honest take on what it takes to create moments that matter — both in business and on stage.
If you want to future-proof your brand, wow your customers, and connect with audiences in a way that gets remembered and rewarded… this episode is for you.
What you'll discover:
Enjoy!
If you'd like to watch the interview on YouTube, you can do that here>>
All things Steven:
Website: https://www.stevenvanbelleghem.com/
LinkedIn: https://www.linkedin.com/in/stevenvanbelleghem/
Books & Resources*:
The Offer You Can't Refuse by Steven Van Belleghem
Speaking Resources:
Grab Your From Blank Page to Stage Guide and Nail the Topic for a Client Winning Talk
Want to get better at finding and sharing your stories then check out our FREE Five Day Snackable Story Challenge
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*(please note if you use my link I get a small commission, but this does not affect your payment)