logo
episode-header-image
Apr 2025
17m 22s

How to Turn Your Customer Base into a Co...

Harvard Business Review
About this episode
Up next
Jun 2025
An Announcement from HBR On Strategy
For the last two years, HBR On Strategy has been a collection of the best conversations and case studies with the world’s top business and management experts, to help you unlock new ways of doing business. But the time has come for HBR On Strategy to hit pause on new episodes. We ... Show More
1m 5s
Jun 2025
The Strategic Advantage of Tapping Freelancers
The rapid pace of technological change is making a big impact on hiring. Some organizations are dynamically securing freelance workers through platform apps like Upwork and Freelancer. Other companies are investing heavily in work enabled by artificial intelligence. John Winsor a ... Show More
30m 26s
Jun 2025
The Promises, Pitfalls, and Trade-offs of the Circular Economy
Most businesses are built on a linear model: take, make, and discard. But that norm is reaching its limits, and leaders are under pressure to find smarter, more sustainable ways to operate. Weslynne Ashton is a systems scientist and professor at the Illinois Institute of Technolo ... Show More
20m 36s
Recommended Episodes
Aug 2023
Building Bridges, Not Followers: How Community Transforms Your Business
<p>The most important determinant of success for any business is community building. In this episode, host Michelle Thames shares how you can build a community online. Tune in for the top five community building tips to have a connected and engaged audience that will turn into a ... Show More
4m 49s
Jan 2025
How to Build Successful Customer Communities
Founder and Author, Jon Davids from Influicity, a company that builds customer communities to drive revenue, delves into the strategies for creating successful customer communities in the digital age. With a focus on his new book, "Marketing Superpowers," Jon shares insights on l ... Show More
13m 4s
Apr 2024
The Power of Community: Growing Your Business Through Relationships
<p>In this episode, Michelle Thames discusses the power of community and growing your business through relationships. She emphasizes the importance of networking and finding your tribe, as well as leveraging platforms for engagement and creating spaces for connection. She shares ... Show More
11m 41s
Jan 2023
Community-Based Marketing: The Future of Business
tail spinning
41m 51s
Mar 2022
How to Engineer Serendipity (with Matt Mullenweg)
Can a billion-dollar business be built remotely? You don't need to guess if it can happen. For more than 15 years -- long before coronavirus forced work from home for just about everyone -- Matt Mullenweg (@photomatt) was trailblazing the remote work movement as the founding deve ... Show More
59m 18s
Aug 2021
#213 - How to Build a Community
In this episode Shaan (@ShaanVP) and Sam (@theSamParr) break down community businesses and different ways you can build a community. They also talk about the law of reciprocity, the ad Sam wrote that competitors have stolen, and the importance of user generated content for digita ... Show More
1h 6m
Jul 2021
SPI 495: How to Run a Successful Community (And What to Put Inside)
<p>#495 The future of business is about community and connection. And, it's more than just creating Facebook or LinkedIn groups—now your entire business can be run like a membership site. That's exactly what we're going to be talking about today with Jillian Benbow, the manager o ... Show More
38m 12s
Feb 2023
S04.EP02 - How to Build Community
<p>In this episode, Jacob Cass &amp; Matt Davies delve into the subject of community building for both brands &amp; creatives.</p> <p>We jump straight into understanding your audience, where we cover defining your target audience, understanding their needs and behaviors, and res ... Show More
39m 31s
Oct 2025
How To Build A Media Company Like Oprah
👉 Join our FREE community of brands building brands: https://www.skool.com/zenpost-academy/about?ref=b86fcb801133446fb2c1bb8e0a344b60Adam is the CEO of Mission Matters where he helps entrepreneurs and professionals who struggle with launching their podcasts to create impactful a ... Show More
40m 29s