Keeping customers happy and loyal

On the final Starting Up with Virtuzone before the summer break, Katie Chambers and Paul Bryson from Virtuzone are joined by Dan Ashburn, CEO and Founder of the Titan Network, and product development and supply chain expert Kian Golzari to explore what it really takes to build a ... Show More

Blurb:Georgia Tolley and Paul Bryson speak to executive communication strategist Maher Elusini about presence, influence and the habits that help leaders communicate with clarity. They also learn about confidence and self-worth with. Luke Mind Power.See omnystudio.com/listener fo ... Show More

Tom Urquhart and Neil Petch find out why summer could be one of the most underrated growth seasons for founders and SMEs. Pedro Antunes from PCA Events joins the show to talk about preparation, planning and what businesses should be doing when the pace slows down. Then Lauren Ham ... Show More

All businesses rely on customers. So, why do some businesses bend over backwards to keep customers happy, and why do some of them appear not to care? What is the impact of poor customer service on a business and how much does it cost them to invest in improving their infrastructu ... Show More

<p>Today’s episode is another edition of our Coffee and Commerce series where we are joined by Vala Afshar, Chief Digital Evangelist at Salesforce to discuss creating a business culture designed to maintain the customer. Enjoy! Let me know what you think. Tweet me or leave a revi ... Show More

Nick / Dan / Max discuss businesses they love. 

Are clients bringing you down? Dan and Alison answer your questions with the help of Diane Hessan, the founder and chair of the marketing technology agency C Space. They talk through what to do when you have a difficult client, your coworkers are hampering your ability to serve c ... Show More

<p>In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. In this episode we will be discussing how customers are motivated and digitally empowered to seek out ‘meaningful’ experiences with organisations. As well as explo ... Show More

How do you cultivate loyalty, from investors to team members and, of course, customers? Business leaders have long debated this. Host Bob Safian invites two guests to weigh in with their secrets to brand and company loyalty. Chewy CEO Sumit Singh has built his pet-centric busines ... Show More

Today we’ll hear about:  A business owner who’s concerned about outgrowing his current space  A man looking for advice on structuring a partnership  The reason why Dave Ramsey believes the customer isn’t always right  A CEO looking to attract new customers    Next ... Show More

Today, we’ll hear about:  A son who doesn’t think he’s being treated fairly by his father  An owner struggling to get his business back on track after the pandemic  Founder of Sseko Designs; Liz Bohannon’s journey to creating a global fashion brand  A business owner looking f ... Show More

The view from the top of business. Presented by Evan Davis, The Bottom Line cuts through confusion, statistics and spin to present a clearer view of the business world, through discussion with people running leading and emerging companies.Evan's guests delve into the concept of q ... Show More

Today, we’ll hear about: • A business owner dealing with two employees who continually fight • A woman trying to protect her family from her bad business decision • A man frustrated that his team is taking advantage of him • A young lawyer who’s been offered a partnership at his ... Show More