Keeping customers happy and loyal

<p>Elizabeth Morales, Brand Manager of Aura Bakery and Caf&eacute; and Basma Chaieri, founder of Etika Jewels - our featured guests, have built brands that feel premium, emotionally engaging and very Dubai. How did they do it?</p><p>See <a href="https://omnystudio.com/listener">o ... Show More

<p>A new Visa Global Economic Insight report has found that while luxury spending is slowing in cities like London and New York, Dubai tells a different story.&nbsp; About 1 in 9 Dubai residents makes a premium purchase every quarter, supported by a huge base of high-earning hous ... Show More

<p>What does retirement really look like today, and can you design a life you never need to retire from?<br>Tom Urquhart and Neil Petch sit down with aviation legend Habib Fekih, who reflects on life after four decades at the top of the industry.&nbsp;</p> <p><br>They also learn ... Show More

<p>How do you cultivate loyalty, from investors to team members and, of course, customers? Business leaders have long debated this. Host Bob Safian invites two guests to weigh in with their secrets to brand and company loyalty. Chewy CEO Sumit Singh has built his pet-centric busi ... Show More

Business partners, and married. They do not only share their lives, but also run and manage a thriving company together. We’ll explore the unique challenges and advantages of being life partners and business partners—how they navigate decision-making, handle conflicts, and mainta ... Show More

<p><strong><em>The Customer Copernicus: How to be Customer-Led</em></strong> by Charlie Dawson and Seán Meehan</p> <p>ABOUT THE BOOK:</p> <p>Some companies are great for customers – they care and change whole markets to work better for the customers they serve.</p> <p>Think of Am ... Show More

Tune in to hear Chris and Tim help listeners navigate the sense and sensibility of eating at the office and weigh the risks and rewards of drinking with clients. Is there a new sponsor on the horizon? Only time will tell …Segments in this episodeFlabbergassed in Baltimore - “The ... Show More

Scott Kirby, United Airlines CEO discusses the company having its best first quarter performance in five years. He is joined by Bloomberg's Jonathan Ferro, Lisa Abramowicz and Annmarie Hordern. See omnystudio.com/listener for privacy information. 

On this episode of ClickFunnels Radio, hosts Chris and Ben welcome Jared Goetz, CEO and co-founder of Zendrop, along with COO Brad Loeffler. Their discussion explores how Zendrop eliminates excuses for starting a business without a product or service, as well as how to overcome b ... Show More

<p><span style="font-weight: 400;">Andrew Mason is the founder and former CEO of Groupon… who had a VERY public firing. Today, I'm talking to Andrew about what he learned getting fired from the company he helped create, how he dusted himself off to start a new business, and more. ... Show More

<p>In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. In this episode we will be discussing how customers are motivated and digitally empowered to seek out ‘meaningful’ experiences with organisations. As well as explo ... Show More