How much is a customer worth to a company? That’s the eternal question. To arrive at an answer, customer and sales teams are often forced to use spreadsheets and other manual data analysis methods. The problem is, these methods tend to be slow and error-prone, leading to gaps in reporting processes.
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Nov 24
This startup wants to build a fusion reactor — on a boat; plus, Momentic raises $15M to automate software testing
Startups are still racing to build the world's first commercial fusion power plant on land, but Maritime Fusion thinks the path will be easier out at sea.
Also, AI testing startup Momentic has raised $15 million in a Series A round led by Standard Capital, with participation fro ... Show More
9m 35s
Sep 24
Cracking the Code of Customer Contradictions
AI and data help tell us what people do, but not why. Lauren Taylor, global leader of BCG’s Center for Customer Insight, makes sense of the mixed signals that consumers give off. To truly understand what drives people, businesses of course value robust, real-time data. But they a ... Show More
18m 42s
Nov 2024
20 Things to Do Before You Ask for a Price (Part 1)
<p>I wanted to welcome you all to a new, 4-part series of the Alpha Exchange, “<i>Twenty Things to Do Before You Ask for a Price</i>”. In short, this is my thinking on what a derivatives salesperson ought to do instinctively and nearly instantaneously in his or her interaction w ... Show More
13m 14s
Sep 2024
Data for Dummies: A Crash Course for Non-Technical PMs (with Mo Hallaba)
<p>In today's data-driven landscape, organizations often find themselves drowning in a sea of data, yet struggling to glean actionable insights from it. Many companies are eager to label themselves as data-centric, but the reality is that not everyone is equally adept at int ... Show More
23m 23s
Oct 2024
#54 How to Turn Customer Experience Into a Revenue Driver
<p>On this episode, Monica Trivedi, VP of Global Client Experience at JLL Technologies, discusses the importance of client experience in driving revenue growth and the strategies she employs to enhance customer success. She emphasizes the need for understanding client ecosystems, ... Show More
46m 30s