Jessica Chen is the author of Smart Not Loud -How to Get Noticed at Work for all the Right Reasons. In this podcast episode, she explores effective communication strategies that elevate your professional presence. Jessica shares insight into understanding the common communication scale within organizations and how to assess your perceived position on that scale.
Throughout the conversation, Jessica provides a variety of frameworks for reframing your communication style to boost credibility and make your voice heard in a “loud culture.” These frameworks will help listeners persuade and command attention, understand the impact of tone of voice, build “quiet capital” and articulate meaning clearly. Dive deeper into these concepts in Jessica’s book, available through the links below.
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