Knowing how to get people to listen to you is an important part of leadership. But HBR contributing editor and workplace conflict expert Amy Gallo says being heard isn't about how loud you say something. It's about saying the right thing at the right time—in other words, it’s about having a communication strategy. In this episode, Gallo offers research-based ... Show More
Jun 25
Why Profits Follow Purpose
This month, we're highlighting some of the best conversations from the 2025 HBR Leadership Summit held in April. In today’s episode, Anish Shah, CEO of Mahindra Group, one of India's largest and most prominent conglomerates, discusses the importance of purpose in driving profit. ... Show More
30m 9s
Jul 2024
How to Have a Difficult Conversation
Need to have a difficult conversation, but you're not sure what to say or how to say it?
In this episode, I’m revealing 3 simple steps to confidently approach your next hard conversation. I'll guide you through the exact words to use, how to maintain your composure, and make sure ... Show More
12m 14s
Jul 2024
150. Communication Tips from the Classroom and Around the World
Sometimes, what’s communicated to us can have a big impact on how we communicate to others. This episode explores some of the best communication advice — from experts and Think Fast, Talk Smart listeners around the world.As teachers of Strategic Communication, lecturers Shawon Ja ... Show More
22m 28s
Sep 2024
161. Do Your Homework: Know What to Say by Knowing Who You’re Talking To
Know your audience and tailor the message for them.In high-stakes communication, every word counts. For Jen Psaki, that means knowing who she’s talking to — so she knows just what to say.As the former White House Press Secretary and current host of Inside with Jen Psaki on MSNBC, ... Show More
22m 23s