Knowing how to get people to listen to you is an important part of leadership. But HBR contributing editor and workplace conflict expert Amy Gallo says being heard isn't about how loud you say something. It's about saying the right thing at the right time—in other words, it’s about having a communication strategy. In this episode, Gallo offers research-based ... Show More
Jan 28
Where to Look for Ethical Risk Inside a Company
Eugene Soltes, professor at Harvard Business School, studies white-collar crime and has even interviewed convicts behind bars. While most people think of high-profile scandals like Enron, he says every sizable organization has lapses in integrity. He shares practical tools for ma ... Show More
24m 38s
Jan 21
When Leading a Global Team, Don’t Leave Connection to Chance
Leading a team that spans countries and time zones brings communication challenges that go far beyond working remotely. Tsedal Neeley, a professor at Harvard Business School, explains why global teams are especially vulnerable to misunderstandings and why leaders often don’t real ... Show More
18m 34s
Oct 12
How To Influence Anyone (With Integrity)
Tired of telling people what to do, only for your words to fall on deaf ears? Do you feel like you're just "barking orders" without seeing any real, lasting behavioral change in your team or family? In this episode, I’ll share my 3-step framework for "silent influence," a method ... Show More
8m 40s
Jul 2024
How to Have a Difficult Conversation
Need to have a difficult conversation, but you're not sure what to say or how to say it?
In this episode, I’m revealing 3 simple steps to confidently approach your next hard conversation.
I'll guide you through the exact words to use, how to maintain your composure, and make su ... Show More
12m 14s