logo
episode-header-image
Jul 2024
12m 14s

How to Have a Difficult Conversation

Civility Media
About this episode
Need to have a difficult conversation, but you're not sure what to say or how to say it? In this episode, I’m revealing 3 simple steps to confidently approach your next hard conversation. I'll guide you through the exact words to use, how to maintain your composure, and make sure your message is heard. Plus, I share several phrases you must avoid to keep ... Show More
Up next
Sep 15
How to Shut Down Someone Trying to Provoke You
Some conversations test your patience. Others test your character. In this call-in episode, I answer your questions about staying calm when emotions run high, setting boundaries with the people you love, handling conflict with confidence, and responding without losing yourself. H ... Show More
28m 43s
Sep 11
Finance Expert: How You Talk About Money Matters Ft. Vivian Tu
Money might be one of the hardest conversations we avoid having. In this episode, I sit down with money expert Vivian Tu to talk about why money feels so uncomfortable, how the way we grew up shapes our financial habits, and how to have better conversations about money with your ... Show More
54m 49s
Sep 9
3 Ways To Avoid Manipulators
Manipulation works when someone convinces you that their reaction is your responsibility. In this episode, I break down how to recognize manipulative behavior, why it can be hardest to see in the people closest to you, and what to do when someone uses guilt, pressure, fear, or ob ... Show More
19m 32s
Recommended Episodes
Nov 2021
#102 - How to Have Difficult Conversations - My 5-Step Empowerment Process
<p>Having difficult conversations is unavoidable. Somehow, there comes a time when you have to have it one way or the other. How do we approach these situations and don’t damage our relationship with the other person despite the difficulty? In today’s episode, Dr. Tarryn MacCarth ... Show More
26m 25s
May 2021
Tough Conversations
A leader, initially described to his coach as clueless, confronts a hard truth about himself. In the process, he gains a four-step tool to guide him through tough conversations. Core Concepts in this episode: To convey a tough message and maintain a positive relationship: 1. Star ... Show More
25m 33s
Jan 2017
Ep 77. How to Have a Difficult Conversation
<p>If you describe yourself as someone who avoids conflict and is uncomfortable having a difficult conversation then I have good news for you. You just haven't been taught the skill of having difficult conversations and I'm going to teach it to you on today's episode. If you prep ... Show More
26m 56s
May 2025
How to Get What You Want Every Time: 3 Steps to Negotiate Anything With Anyone
<p>Right now, there’s something you want. </p><p>Maybe you need help at home, more support from your partner, or it’s time to set a boundary at work. </p><p>But you’re avoiding the conversation. Why? Because it feels hard. You don’t want conflict, you don’t want to upset anyone, ... Show More
1h 24m
Oct 2023
104. How to Control Your Emotions in Difficult Conversations
<p>We all encounter challenging discussions in our personal and professional lives. Understanding how to manage our emotions in these moments can significantly influence the outcomes of these conversations. In this episode of the My English Matters podcast, Amnah and Madam Azima ... Show More
23m 35s
Jul 2025
How to Handle Difficult Conversations
<p>Avoiding tough conversations might feel easier, but it often holds us back.</p><br><p>In this episode, Jake and Damian unpack why leaning into difficult conversations is essential for growth, connection, and real leadership. With insights from guests like James Vowles, Emily M ... Show More
23m 15s
Jul 2020
English Conversation: Dos and Don'ts!
<p>Starting or having a conversation in English (or any language) can be difficult so in this episode I wanted to give you some tips to help!</p> 
15m 30s
Mar 2023
How to Speak Up for Yourself: Simple Strategies for Being Heard
<p>In this episode, you’re learning how to speak up for yourself and make sure that you are heard.</p><p> </p><p>Whether you want to be more influential and visible at work or there’s a hard conversation that you’ve been avoiding with a family member, this episode will empower yo ... Show More
56m 57s
Jul 2022
EP203 Encore - “We Need to Talk.” Directing Difficult Discussions
Have you ever avoided talking to a co-worker who is not performing up to expectations, or put off telling a client you can’t take their case just because you don’t want to have that uncomfortable conversation? How you set expectations can make difficult discussions more productiv ... Show More
38m 26s