In this episode, we discuss the importance of delegations of authority in reducing reliance on the clinic owner and improving decision-making processes.
Ben talks about how delegation of authority allows for clear identification of who can make specific decisions within the clinic.
By documenting the responsibilities and authority of each role, the clinic owner can create a more structured and purposeful decision-making process, which helps to reduce overwhelm and ensures that important decisions are made within established parameters.
It also emphasizes the need for accountability and reporting back to the clinic owner or relevant stakeholders.
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About the host
Ben realised after a number of years practicing Podiatry that he was in fact more interested in the person at the end of the foot than the foot itself. Ben's passion for understanding what makes people enjoy a better quality of life is what drives him to be creative and systematic about communication and connection with clients as part of their experience.
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