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May 2024
30m 25s

Ep 3. The Customer Experience Revolution...

Suvo Sarkar
About this episode
Send us Fan Mail In this episode 3 of Money Majlis, Suvo Sarkar focuses on the topic of service excellence in banks, or the lack of it. In an impassioned talk, he analyses the reasons for poor service quality in the banking industry and suggests the best options to address it. In conversation with Suhail bin Tarraf, the group chief operating officer of Fi ... Show More
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