logo
episode-header-image
Dec 2024
45m 35s

Evolving Digital Transformation and CX S...

Forbes Middle East
About this episode

Local Insights: Evolving Digital Transformation & CX Strategies: Forbes Middle East’s Local Insights podcast in partnership with GBM explores groundbreaking ideas and the transformative impact of technology on businesses in the Middle East. To discuss the evolving landscape of digital transformation and customer experience strategies and the challenges CXOs face, are Saket Saith, Group Chief Technology and Data Officer, RAKBank, Ossama El Samadoni, General Manager, GBM Dubai, and Sabine Holl, Chief Technology Officer, IBM, MEA, along with host, Ramia Farrage.

Up next
Jun 2024
Local Insights with Al Futtaim: Maximising Growth: AI-Driven Enterprises
Forbes Middle East’s Local Insights podcast in partnership with GBM explores AI- driven enterprises with Al Futtaim. To discuss the significant impact of AI on businesses across the Middle East are Himanshu Shrivastava, CTO of Al-Futtaim Group; Ossama El Samadoni, General Manager ... Show More
30m 46s
Jun 2024
Local Insights with Mashreq: Transforming AI-Driven Banking
In this episode of Local Insights, we delve into AI-driven banking with Mashreq as we explore the evolving landscape of AI and its impact on the Middle East. To discuss this and more, host Sally Mousa is joined by Ossama El Samadoni, General Manager of GBM Dubai; Shukri Eid, Gene ... Show More
41m 32s
Recommended Episodes
Sep 2022
State of Digital Transformation Research
Anand Raman, EVP and COO of Newgen Software discusses new a State of Digital Transformation Research Report commissioned by Newgen that discusses the current drivers for transformation-improving customer experience, managing the pace of business, and the need to establish competi ... Show More
18m 15s
Aug 2023
Digital Transformation in Manufacturing
Stu Johnson, VP of Product Marketing at Rootstock, discusses digital transformation in Manufacturing. Rootstock recently published its 2023 State of Manufacturing Technology Survey, which looks at trends in digital transformation in manufacturing and the drivers behind enterprise ... Show More
27m 5s
Nov 2024
Future of Business: SAIC’s Toni Townes-Whitley on Leading Strategic Transformation
With more than $7 billion in annual revenue and 24,000 employees, SAIC provides engineering, digital, AI, and mission support to defense, space, intelligence, and civilian customers. CEO Toni Townes-Whitley took the helm a year ago, after stints as a senior executive at Microsoft ... Show More
26m 27s
Oct 2022
Accelerating Digital Transformation
Ara Coutts, VP of Sales for Tr3dent, discusses ways organizations can accelerate digital transformation with a focus on collaboration, visualization and improving customer journeys. Tr3dent is a provider of a strategic planning platform called Transformation Accelerator that empo ... Show More
20m 29s
Apr 29
AI-Driven Retail: Transforming Operations with Innovation and Diversity with Angie Westbrock
In Episode 46 of the Data Science Salon Podcast, we explore how AI is revolutionizing the retail industry, driving operational efficiencies, and fostering innovation and diversity. This episode dives into the intersection of AI, leadership, and business strategy, featuring a disc ... Show More
30m 34s
Jan 2023
The Role of Learning in Digital Transformation
Jill Shepherd discusses the role of learning in successful digital transformation. Jill is practice director at QA Limited, a tech training and talent services provider. She has a PhD in innovation and strategy from Strathclyde and an MBA from the University of Warwick,. Her rese ... Show More
28m 18s
Feb 2025
🔹 How AI & Tech Will Transform Grocery | Oliver Wright of Accenture at FMI 2025
🎙 OmniTalk Retail Podcast | Live from FMI 2025 🎙Chris Walton & Anne Mezzenga sit down with Oliver Wright from Accenture to explore the technological trends transforming the grocery industry and beyond. Discover how AI, automation, and data-driven leadership are changing the way ... Show More
19m 32s
Apr 9
CRM Trends in the Market, Introducing The Executive Mastermind, AI vs ERP
The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews: CRM Trends in the Market, Q&A (Darian Chwialkowski, Third Stage Consulting) Executive Mastermind, Inside ... Show More
2h 10m
Jun 2024
Accor CTO's Hotel Tech Masterclass: Cyber Security, Sustainability and More
In this episode of Hotel Tech Insider, we dive deep into the future of hotels and the technology driving them forward. Our guest, Floor Bleeker, the CTO of Accor, one of the largest hotel companies globally, shares insights into how technology is revolutionizing every aspect of A ... Show More
32m 52s
Sep 2024
Bringing Trust and Guardrails into Developing Enterprise AI Systems - with Steve Jones of Capgemini
Today’s guest is Steve Jones, Executive Vice President of Data Driven Business & GenAI at Capgemini. Together with Emerj Senior Editor Matthew DeMello, Steve joins us on today’s program to examine the evolving landscape of AI development and the critical need for trust and ethica ... Show More
38m 26s