Is your home service using EOS and training to their full potential? Today on Owned and Operated, John and Jack talk about the need to replace unreliable vehicles with new vans, the benefits of leasing, and the recent whole company staff meeting aimed at clarifying company goals and values. They also explore the complexities of managing capacity issues, the nuance required in making significant business decisions, and the importance of continuous training and meetings to maintain high performance across teams.
00:00 Opening Banter and Vehicle Troubles
01:01 Company Growth and Staffing Strategies
03:20 Evaluating Business Deals and Acquisition Strategy
07:22 The Importance of Company Meetings and Core Values
08:42 Training, EOS Meetings, and Operational Nuance
14:54 Navigating Business Growth and Systematic Changes
24:38 Closing Thoughts and Invitation to Engage
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John Wilson, CEO of Wilson Companies
https://www.wilsonplumbingandheating.com
Jack Carr, CEO of Rapid HVAC
https://rapidhvactn.com