In this episode, Dr. Zanotti discusses the delicate balance of conflict resolution in healthcare. Conflict is common in our daily work in the ICU. Many clinicians avoid conflict and have negative feelings towards it. However, conflict, when managed appropriately, can lead to significant benefits for our patients and teams. Dr. Zanotti's discussion is based o ... Show More
Jun 26
Management of pneumonia in the ICU
In this episode, Dr. Sergio Zanotti discusses the different aspects of managing pneumonia in critically ill patients. He covers the initial management of severe pneumonia, management of ventilator-associated pneumonia, and highlights the clinical approach to non-resolving pneumon ... Show More
1h 24m
Oct 2022
Relationships 2.0: How To Keep Conflict From Spiraling
When it comes to conflict, most of us just want to shut it down. But psychological research is increasingly taking a different approach to discord, with profound implications for disputes big and small. This week, we kick off our Relationships 2.0 series by asking: what if we sto ... Show More
53m 58s
May 2019
What Every Conflict Is Actually About
“Before I can change your mind, I need to understand where your mind is,” says pro negotiator Daniel Shapiro. The founder and director of the Harvard International Negotiation Program, Shapiro has advised all sorts of people and organizations through conflict: families, CEOS, hea ... Show More
1h 4m
Aug 2021
166: Engage in Healthy, Productive Conflict
Every team experiences conflict at some point. Therefore, the question is not if or when, but how the conflict will unfold. Managers play an essential role in guiding the team’s ability to engage in healthy, productive conflict so that the team gets stronger and the work is bette ... Show More
14m 18s