Building a business free of overwhelm with an efficient customer experience department.
Today, I'm feeling grateful for running my business for the past 15 years! I've had the pleasure of building incredible teams along the way, including my customer experience department. I'm so proud of the crucial role they've played in supporting both our company and ou ... Show More
Sep 1
Stop Handing Your Next Hire a To-Do List
How to Attract A-Players as Employees Every quarter I open the books. My team sees the revenue, the profit, all of it.Most founders assume their people would head for the door if they saw the full picture, and mine treat those numbers like they belong to them. None of what keeps ... Show More
26m 30s
Aug 25
Jam Gamble: How to Stop Replaying What You Said
Why the Voice Telling You to Play Small Belongs to Someone Else The sentence that makes you shrink in rooms you earned your way into came out of someone else's mouth first. A teacher, a parent, a boss, an ex. Jam Gamble calls those your "Kanyes," and she's spent her career gettin ... Show More
53m 13s
Jun 2021
Insights to Get Out of Your Own Way with Business Team Building
You’ve probably heard by now that one of the best ways to grow your business and start making a bigger impact is hiring a team. A team can support you by doing all the administrative, customer service, marketing, and sales work, and even work directly with your clients. If you’re ... Show More
48m 14s
Feb 2025
How to Build a Resilient Life-First Business
Over the past year, I’ve navigated personal and business challenges that tested everything I teach. In this episode of Promote Yourself to CEO, I’m pulling back the curtain on how I kept my business thriving while managing family caregiving, my health, and major shifts in my stra ... Show More
36m 45s
Jul 2024
605. The Key Foundations Most People Skip Over When Starting a Product Business
In today’s episode, I’m so excited to share a segment from my guest appearance on the Insight Out podcast, hosted by the incredible Billy Samoa Saleebey, where I share insights from my own journey with my product business, Cuffs Couture, to help you hone in on the foundational pi ... Show More
58m 43s