Building a business free of overwhelm with an efficient customer experience department.
Today, I'm feeling grateful for running my business for the past 15 years! I've had the pleasure of building incredible teams along the way, including my customer experience department. I'm so proud of the crucial role they've played in supporting both our company and ou ... Show More
Yesterday
Webinars Aren’t Dead: How I 2x’d Conversions
The Webinar Strategy That's Boosting Sales (Even in a Trust Recession)
If you've been hearing that webinars are dead or that they don't work anymore, I'm here to tell you that's absolutely not true! In fact, webinars are working better than ever, and I just saw that firsthand ... Show More
34m 41s
Nov 20
LLC vs. S-Corp: The $10K Decision Every Entrepreneur Faces
Before You Close Your Books This Year, Make These 3 Tax-Saving Moves
When it comes to taxes, most entrepreneurs are winging it and paying the price. I’m joined by my friend and tax attorney, Braden Drake, who breaks down the must-know tax strategies that can save you thousands ... Show More
34m 12s
Nov 18
How to Plan Your Next 12 Months (And Stop Winging Your Revenue)
Map Out Your Most Profitable Year Yet
When I started planning my year 12 months in advance, everything changed. I finally knew where my revenue was coming from, my team knew exactly what we were doing, and I stopped feeling like I was constantly scrambling.
Today, I'm sharing ... Show More
37m 6s
Jun 2022
How to Help Clients Win #29
Running your high ticket coaching program does not only mean providing your clients with information, courses, and events to help them win. With more than 15 years of experience and after generating over a hundred million dollars in coaching, consulting, and digital course sales, ... Show More
6m 21s
Aug 2024
Designing an Excellent Customer Experience In 3 Stages
Send us a textMost people aren’t talking about customer experience when they think they are. They’re talking about putting out fires, troubleshooting things, solving problems as they arise--all customer service-oriented stuff. While having good customer service is important, it’s ... Show More
45m 50s
Mar 2022
Do You Have CEO Level Support?
Send us a textIn my conversations with women, I’ve discovered that we just don’t ask for or seek enough help. We feel like we have to do everything ourselves, and this leaves us feeling overwhelmed, exhausted, and on the brink of burnout. In this episode, I talk about building yo ... Show More
32m 10s