Building a business free of overwhelm with an efficient customer experience department.
Today, I'm feeling grateful for running my business for the past 15 years! I've had the pleasure of building incredible teams along the way, including my customer experience department. I'm so proud of the crucial role they've played in supporting both our company and ou ... Show More
Aug 19
[CASE STUDY] One Custom GPT. 600 Sign Ups. 2 Weeks.
A Digital Course, an AI Bot, and a Smart Two-Offer Strategy That Works If you’ve been wondering how AI can create true opportunity in your business, this episode is worth the 36 minutes. I’m chatting with Becca Harpain, a Digital Course Academy student who didn’t just create a su ... Show More
38m 23s
Aug 5
AI on Autopilot with Rick Mulready
The Future of Your Business Includes AI Agents… And They’re Not as Complicated as You Think In this episode, I sit down with my longtime friend and AI-savvy entrepreneur, Rick Mulready, to talk about something that's been blowing my mind lately → AI agents. You’ve heard about Cha ... Show More
50m 55s
Jun 2022
How to Help Clients Win #29
Running your high ticket coaching program does not only mean providing your clients with information, courses, and events to help them win. With more than 15 years of experience and after generating over a hundred million dollars in coaching, consulting, and digital course sales, ... Show More
6m 21s
Aug 2024
Designing an Excellent Customer Experience In 3 Stages
Send us a textMost people aren’t talking about customer experience when they think they are. They’re talking about putting out fires, troubleshooting things, solving problems as they arise--all customer service-oriented stuff. While having good customer service is important, it’s ... Show More
45m 50s
Mar 2022
Do You Have CEO Level Support?
Send us a textIn my conversations with women, I’ve discovered that we just don’t ask for or seek enough help. We feel like we have to do everything ourselves, and this leaves us feeling overwhelmed, exhausted, and on the brink of burnout. In this episode, I talk about building yo ... Show More
32m 10s