The art and science of reducing retail s...

What are the trends shaping consumer sentiment and behavior in 2025—and what are the implications for brands and retailers?See www.mckinsey.com/privacy-policy for privacy information 

They’re concerned about inflation and looking for value, so US consumers are changing their shopping habits this holiday season. Here’s what that means for retailers and consumer goods companies.See www.mckinsey.com/privacy-policy for privacy information 

We asked 15,000 consumers and 100-plus executives for their perspectives on today’s beauty market. In this episode, we highlight the themes that emerged from our research. See www.mckinsey.com/privacy-policy for privacy information 

Read more >    Listen to the podcast (duration: 21:45) >  The retailer of the future will harness the power of data, business building, artificial intelligence, and augmented reality, says serial entrepreneur and technology expert John Straw.See www.mckinsey.com/privacy-policy fo ... Show More

Retail futurist Doug Stephens is joined by a panel of experts to tackle the tricky business of collecting, understanding and using data to improve retail.   In retail, data can be a powerful tool to help brands understand their customers and how they engage with products. But jus ... Show More

A recent spate of Chapter 11 filings shows that chain retailers have too many stores and don’t understand their customers while online channels are growing say experts. Hosted on Acast. See acast.com/privacy for more information. 

Discounts for the elderly or students may seem generous - but they win more customers. When businesses ask how they can make as much money as possible from each customer, they need a sophisticated pricing strategy. Betsey Stevenson and Justin Wolfers take a look at who gets a dis ... Show More

Read more > Listen to the podcast (duration: 26:17) > McKinsey’s Bryan Hancock and Bill Schaninger on the new technologies that help get the right people into the right roles fast -- generating higher returns, happier employees, and potentially, more women in the C-suite in the b ... Show More

The digital media landscape is ripe for disruption by diversification – and Kristi Argyilan is betting big on retail media networks to fill the void. We sit down with the Albertsons vice president of retail media to discuss why retailers sit in a unique position to understand the ... Show More

Costco's membership retention rate is the stuff of other retailers' dreams, nevermind the love they get on social media. With very little paid advertising, the company has managed to keep its spot as the third largest retailer in the U.S. We’re finding out how they do it with Sus ... Show More

Across the United States, consumers are continuing to spend, but they’re not opening their wallets too wide. Joining us are McKinsey partners Colleen Baum and Tamara Charm who say retailers that offer personalized promotions, same-day delivery, and “buy now, pay later” plans are ... Show More

New retail sales data shows consumers are growing cautious about spending amid biting inflation. Listen for more details.To learn more about how CNN protects listener privacy, visit cnn.com/privacy