Are Retailers Facing a Coming ‘Tsunami’?

Listen to a special episode from Where AI Works, a podcast hosted by Wharton faculty, sponsored by Accenture. The show dives into how artificial intelligence is transforming the way we live and work, with real-world stories and insights from leaders across industries.In this epis ... Show More

Highlights of Wharton Marketing Matters episodes featuring Connor Blakley, founder of Youth Logic, discussing the origins of his company, how to effectively reach Gen Z, and the missteps brands often make with this generation, and David Picioski, Head of Global Brand Partnerships ... Show More

ESPN staff writer Bill Connelly joins Cade Massey, Eric Bradlow and Shane Jensen to share his take on the men’s and women’s tennis tours, the emerging Sinner–Alcaraz rivalry, and the depth of talent in women’s tennis. Bill also dissects the 2025 college football landscape, sharin ... Show More

The department-store veteran explains how retailers can become more consumer-centric, experiential, sustainable, and diverse than they’ve ever been.See www.mckinsey.com/privacy-policy for privacy information 

Read more >    Listen to the podcast (duration: 25:22) >  How can retailers ensure strong sales this holiday shopping season amid continuing supply-chain problems? Two McKinsey experts share their insights.See www.mckinsey.com/privacy-policy for privacy information 

Retailers need a data-informed, collaborative, store-by-store approach to combat shrink. The payoff: higher profits and better customer experience.See www.mckinsey.com/privacy-policy for privacy information 

Read more >    Listen to the podcast (duration: 26:10) >  Shoppers’ behaviors and expectations have changed dramatically—and continue to evolve. If retailers want to keep their physical stores relevant, here are five things they’ll need to get right.See www.mckinsey.com/privacy-p ... Show More

Which sustainability attributes matter most at the point of sale? Do consumers pay attention to sustainability claims? A new report from McKinsey and NielsenIQ provides answers.See www.mckinsey.com/privacy-policy for privacy information 

Across the United States, consumers are continuing to spend, but they’re not opening their wallets too wide. Joining us are McKinsey partners Colleen Baum and Tamara Charm who say retailers that offer personalized promotions, same-day delivery, and “buy now, pay later” plans are ... Show More

What does purposeful growth look like in the retail sector? Christiana Shi and Stuart Hogue, former senior leaders at Nike, speak with McKinsey’s Brian Gregg about the company’s formula for serving customers—with a focus on digital transformation and the direct-to-consumer model. ... Show More

Read more >    Listen to the podcast (duration: 21:45) >  The retailer of the future will harness the power of data, business building, artificial intelligence, and augmented reality, says serial entrepreneur and technology expert John Straw.See www.mckinsey.com/privacy-policy fo ... Show More

Covid-19 has accelerated luxury’s shift online. Farfetch CEO Jose Neves talks about the company’s positioning in that transformation, how it’s created a high-end online customer experience and what brands need to know about e-commerce post-pandemic. See acast.com/privacy for priv ... Show More

Read more >    Listen to the podcast (duration: 27:17) >  Consumers shopping for high-end jewelry and watches are increasingly favoring brands that act responsibly, value diversity, and have a compelling brand presence both online and offline.See www.mckinsey.com/privacy-policy f ... Show More