Some managers are like teachers, sharing their skills and experience with their teams. Others are more like cheerleaders who encourage their direct reports to learn on their own. But the best managers are “connectors,” says Gartner’s Sari Wilde. Wilde is part of a team at Gartner Research that surveyed 5,000 managers around the world to understand how manage ... Show More
Feb 25
Combatting Cynicism in Your Organization
Around the world, we’ve become increasingly cynical about other people, public institutions, and corporations. Back in 2022, Edelman’s Trust Barometer found that nearly 60% of respondents across 27 countries reported that their default is to distrust. And that’s bad for business, ... Show More
29m 40s
Nov 2019
Why “Connector” Managers Build Better Talent
Sari Wilde, a managing vice president at Gartner, studied 5,000 managers and identified four different types of leaders. The surprising result is that the “always on” manager is less effective at developing employees, even though many companies encourage supervisors to give const ... Show More
27m 59s
Apr 2022
Let’s Redefine the Role of Manager
Most managers today are overwhelmed. Thanks to rapid technological change, flattening hierarchies, agile work, and new attitudes about talent, they have to do more than ever. Lynda Gratton, professor at London Business School and the founder of HSM, points to a few ways we can so ... Show More
24m 25s
Aug 2017
Basic Competence Can Be a Strategy
Raffaella Sadun, a professor at Harvard Business School, explains why seemingly common-sensical management practices are so hard to implement. After surveying thousands of organizations across the world, she found that only 6% of firms qualified as highly well-managed — and that ... Show More
21m 31s
Aug 2019
The Challenges (and Triumphs) of a Young Manager
Julie Zhuo, Facebook’s VP of product design, started at the company as its first intern and became a manager at the age of 25. Like many first-time bosses, she made many missteps and acted how she thought managers were supposed to act. Eventually, she grew to find joy in the role ... Show More
22m 18s