logo
episode-header-image
Sep 2023
38m 12s

Chris Hood of CH Digital: Lessons Learne...

Dr. Laura Sicola
About this episode

This week, Chris Hood of CH Digital and former Head of Digital Strategy at Google discusses the lessons he learned from the communication culture at Google, and how they can be implemented in any business.

In this episode you will learn:

  • How Google established a culture of ‘psychological safety’ and appreciation, and tips on how you can do the same for your company.
  • Why internal communication (or lack thereof!) and toxic communication culture may be the main culprit behind companies not being able to deliver on client projects
  • Insights into the Google interview process for consistently hiring candidates with the right ‘fit’ for your business

24 Hour Challenge:

Conduct a mock podcast interview! Find or have a friend or family member compose 5-10 questions, set up a recording device, and answer those questions on the fly! This will help you become more familiar with topics you WANT to be familiar with, and gives you practice in impromptu speaking.

Reference that Chris makes in the episode:

About Chris Hood :

Chris Hood, a digital strategy expert and author of 'Customer Transformation,' boasts 35+ years in online entertainment, marketing, and business development. Hosting 'The Chris Hood Digital Show,' he guides organizations on innovation and customer-centric leadership. Former roles include heading Google's Digital Business Strategy, crafting transformation programs for Fortune 500 companies, and developing storytelling technologies at Fox Broadcasting & Disney. As a co-founder of Blind Squirrel Games, his influence stretches across multiple industries. Chris also teaches at Southern New Hampshire University.

You can connect with Chris in the following ways:

You can connect with Laura in the following ways:

  • LinkedIn: https://www.linkedin.com/in/drlaurasicola
  • LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/
  • YouTube: https://www.youtube.com/c/VocalImpactProductions
  • Facebook: Vocal Impact Productions
  • Twitter: @LauraSicola
  • Instagram: @VocalImpactProductions
  • Website: https://vocalimpactproductions.com/
  • Laura’s Online Course: virtualinfluence.today

 

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

Up next
Oct 2024
Angelo J. Valletta: Concise Communication, Empathy and Servant Leadership
In this episode, Dr. Laura Sicola interviews Angelo J Valletta, CEO of Ben Franklin Technology Partners, about leadership communication and taking risks. They discuss the importance of concise communication, the challenges of being an expert in a specific field, and the need for ... Show More
34m 2s
Oct 2024
Aundrea Mitchell - Customer Contact Services: Building Trust Through Transparency
In this episode of Speaking to Influence, Dr. Laura Sicola interviews Aundrea Mitchell, president of Customer Contact Services. Aundrea shares her experiences of handling a major error, turning a crisis into trust. Hear how she faced the challenge head-on, communicated transparen ... Show More
26m 16s
Sep 2024
Dr. Sarah Combs - Univ Area Communi Dev. Corp.: Getting Community Buy-In
Dr. Sarah Combs, CEO of University Area Community Development Corporation, shares her insights on the importance of active listening and recounts a personal experience where she failed to fully listen to a direct report, leading to a strained relationship. Dr. Combs also discusse ... Show More
32m 18s
Recommended Episodes
Jul 2022
198 - Navigating the Creative Industry — with Susana Chen
Susana Chen is the founder of the Asian Creative Foundation (ACF). ACF is a community organization that helps entry-level creatives find opportunities, navigate their career paths, and help make the creative industry a more inclusive place.Roles get flipped in this episode. In th ... Show More
51m 48s
May 2024
Eric Siu: Building a $10m+ Marketing Agency
I’ve built a brand new community for like-minded people called Productivity Lab. We’ll have online classes, workshops, and coaching to help you double your productivity. You can find out more here 👉 https://eu1.hubs.ly/H09nfRD0 Check Out My New York Times Bestselling Book Feel-G ... Show More
45m 23s
Nov 2021
BDTP. Education in Marketing Automation with Chris L. Davis
Today we have another episode of Better Done Than Perfect. Listen in as we talk with Chris L. Davis, marketing automation consultant and founder of Automation Bridge. You'll learn how Chris gained his expertise, the steps in his mentorship and training model, the importance of ma ... Show More
27m 35s
Aug 2023
Carol Dweck: The Mother of the Growth Mindset Tells All
In this episode of Remarkable People, join host Guy Kawasaki as he engages in a thought-provoking conversation with one of his idols, Carol Dweck. Carol, a renowned professor of psychology at Stanford University, is the author of the influential book, "Mindset: The New Psychology ... Show More
55m 26s
Jan 2024
Building the Next Era of the Internet | Chris Dixon
The internet was a very different place 20 years ago. Even Email was a service that not everyone was utilizing. In today's episode of the podcast, I am joined by Chris Dixon to talk about his new book "Read Write Own". I had a lot of fun talking with Chris and I hope you all ... Show More
45m 46s
Apr 2021
Rich in Mind, Rich in Heart: Chriselle Lim, Digital Influencer and Co-Founder of bümo
Chriselle Lim was an influencer before influencing was a career to aspire to. Having fun with her own YouTube channel in college, she was one of the pioneers who recognized that content could mean more than ironic memes and charming cat videos. Early on, she was invited to Rebecc ... Show More
32m 42s
Sep 2023
Chris Sparks on The Correlations Between High Stakes Poker and High Level Performance
This week I was excited to talk with Chris Sparks about all things poker and how the principles of the game can elevate both your professional performance and productivity. Chris is a professional poker player who at one time was ranked in the top 20 online players in the world. ... Show More
50m 51s
May 2024
TIP633 : What I Learned from Chris Mayer w/ Clay Finck
On today’s episode, Clay shares the most important lessons he’s learned from Chris Mayer.Chris Mayer is the author of 100 Baggers and the co-founder and portfolio manager of Woodlock House Family Capital.  IN THIS EPISODE YOU’LL LEARN: 00:00 - Intro05:02 - The potential dangers o ... Show More
59m 3s
Nov 2022
216 - Business Q&A — with Chris D
In this special episode, Chris Do fields business questions and offers answers live and in real-time. Questions like: how do I raise my rates without losing clients, how do you measure creative impact, and what is the best way to price your service work?Chris is joined by several ... Show More
1h 22m
Jun 2024
296 - The Art of Client Conversations - With Jule Kim
Building TrustIn this episode, host Chris Do sits down with Jule Kim, and they explore the intricacies of the sales process and the transformative power of discipline, trust, and mentorship. They discuss the common sales pitfalls, emphasizing the importance of building initial tr ... Show More
1h 39m