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Oct 2024
34m 2s

Angelo J. Valletta: Concise Communicatio...

Dr. Laura Sicola
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Oct 2024
Aundrea Mitchell - Customer Contact Services: Building Trust Through Transparency
<p>In this episode of Speaking to Influence, Dr. Laura Sicola interviews Aundrea Mitchell, president of Customer Contact Services. Aundrea shares her experiences of handling a major error, turning a crisis into trust.</p> <p>Hear how she faced the challenge head-on, communicated ... Show More
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