Jul 30
How to Grow as a Leader: 44 Years at Chick-fil-A - Mark Miller
He couldn't keep a job at Chick-fil-A. Then the founder personally hired him — and 44 years later, he retired as one of the company's top executives. Mark Miller started as a teenager who kept getting laid off, until a strange twist of fate put him face-to-face with Truett Cathy, ... Show More
1h 1m
Jul 27
She Was an Ivy League Lawyer — Until She Became a Felon: Rashmi Airan
She was an Ivy League lawyer with the perfect résumé. Then she became a convicted felon — and says losing her freedom is what finally set her free. Rashmi Airan built a career as an attorney, entrepreneur, and Wall Street banker — until one bad decision, made under pressure to su ... Show More
1h 27m
Mar 2025
Conflict As An Opportunity: A Conversation with Dana Caspersen on Conflict Management In The Workplace
In this episode we are joined by Dana Caspersen, TedX speaker and author of "Conflict is an Opportunity," who reveals how to: Shift from blame to collaborative solutions. Cultivate curiosity and active listening. Make requests, not demands, for buy-in. Avoid the high cost of conf ... Show More
21m 6s
Aug 2025
Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Join host Codie Sanchez as she delves into the art of communication and negotiation with Kwame Christian, a seasoned lawyer, mediator, and negotiation expert. Kwame offers invaluable insights on staying calm during arguments, avoiding common pitfalls in negotiation, and the impor ... Show More
1h 1m
Jun 2019
416: How to Negotiate When Others Have Power, with Kwame Christian
Kwame Christian: American Negotiation Institute Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017. Today, he’s working extensiv ... Show More
38m 45s
Jun 2021
530: How to Prepare for Conflict, with Amy Gallo
Amy Gallo: HBR Guide to Dealing with Conflict Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. She is the ... Show More
38m 32s
Nov 2022
How to Handle Conflict Better
Whether it be with family, friends, teammates or strangers, handling conflict with everyone's best interest in mind takes true skill. In this episode, learn 3 key pillars to handling challenging interactions like a pro. “Conflict and crisis aren’t going away, building relationshi ... Show More
43m 58s
Jun 2022
3 steps to getting what you want in a negotiation | Ruchi Sinha
We negotiate all the time at work -- for raises, promotions, time off -- and we usually go into it like it's a battle. But it's not about dominating, says organizational psychologist Ruchi Sinha. It's about crafting a relationship, and understanding both your needs and the other ... Show More
16m 53s
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
In this episode, Daniela De Gregorio, CFI, Mediator, Negotiator, Arbitrator, discusses how to build rapport, maintain composure, and get through your most intense conflict.
Follow Daniela on LinkedIn https://www.linkedin.com/in/daniela-de-grego ... Show More
