Hear it Here - adbl.co/3To6NDu
00:03:25 Feelings Are Never Right or Wrong
00:05:26 People Are Responsible for Their Own Feelings
00:07:30 Understand What the Goal of Communication Is
00:09:18 Applying Self-Knowledge and Asking for What You Want
• Assertive communication is not about force or coercion (aggressive) or pandering and submission (passive-aggressive) but about speaking confidently from the heart. To achieve mature, healthy communication, remember that feelings are never right or wrong, but it matters what we do with those feelings.
• Other people are responsible for their feelings, and ultimately, the goal of communication is not to control others but to connect with them and get our mutual needs met. Finally, an important skill is to ask for what you need from a position of self-knowledge.
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