• To this end, we come to the concept of active listening. It’s a way to participate in conversations while being on the receiving end. Most might think that receiving simply means sitting quietly, but that’s a huge mistake. There are nine types of active listening responses we cover, to be used when trying to connect deeply with someone: comprehending, retaining, responding, restating, reflecting, summarizing, labeling emotions, probing with leading questions, and silence.
• Oversharing may seem like something to avoid, but there is plenty of research to suggest that honestly opening up to others actually makes them like and trust us more. You’ll distinguish yourself from the automatic stereotypes by giving specific details about yourself, and make your life seem more interesting and compelling.
• We can divulge both by revealing additional information or by confessing to how we feel, sharing a story or revealing something unexpected about ourselves. People bond over emotional identification, so don’t worry about appearing weak or vulnerable—divulging will actually encourage others to do the same and foster good rapport.
• When we engage with others, a golden rule of engagement is to focus on finding similarity and creating a sense of a shared experience and familiarity.
Show notes and/or episode transcripts are available at https://bit.ly/social-skills-shownotes
Learn more or get a free mini-book on conversation tactics at https://bit.ly/pkconsulting
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