In an ideal world, professional conflicts are settled with thoughtful discussion and collaborative decision-making. But that’s not usually how it works. More typically, you see leaders - or the loudest voices - win out, leaving others resentful. And sometimes people don’t even try to hash out differences of opinion; they’d prefer to avoid a fight. Bo Seo, tw ... Show More
Jul 1
Larry Summers: ‘Smart Businesses Are Going to Maintain Flexibility’
Lawrence H. Summers, former U.S. Treasury Secretary and President Emeritus of Harvard University, has seen the ups and downs of the American economy throughout the decades. As leaders today contend with fears of economic downturn, the growth of artificial intelligence, tariffs, i ... Show More
27m 1s
Jun 24
Moms Demand Action Founder on What It Takes to Lead Change
Whether you're a manager trying to move your organization in a new direction, an entrepreneur seeking to fix a consumer pain point, or a non-profit leader working to improve society, it can be hard to turn your and others' passion for a cause into meaningful change. Shannon Watts ... Show More
26m 13s
Dec 2022
Bo Seo on how to have a good argument
At a time when our society is growing increasingly divided, world champion debater Bo Seo argues that we shouldn’t be aiming for fewer disagreements. Instead, he tells Lucy Clark that we’re better off using the principles of competitive debate to disagree well and, in doing so, t ... Show More
41m 29s
Jun 2022
How to Make a Good Argument
Whenever you get into an argument, whether you're discussing politics with a colleague or the distribution of chores with your spouse, you likely feel like you're floundering. You feel worked up, but you don't feel like you're getting your point across, much less convincing the o ... Show More
44m 21s
Apr 2021
The Science of Productive Conflict
Whether it's over a project, politics, or pizza toppings, conflict with colleagues is inevitable. The goal is not to eliminate it; it’s to handle it better. There’s a whole science of managing individual and team conflicts, and it suggests that we don’t have to agree to disagree. ... Show More
39m 49s
Aug 2021
166: Engage in Healthy, Productive Conflict
Every team experiences conflict at some point. Therefore, the question is not if or when, but how the conflict will unfold. Managers play an essential role in guiding the team’s ability to engage in healthy, productive conflict so that the team gets stronger and the work is bette ... Show More
14m 18s
May 2019
What Every Conflict Is Actually About
“Before I can change your mind, I need to understand where your mind is,” says pro negotiator Daniel Shapiro. The founder and director of the Harvard International Negotiation Program, Shapiro has advised all sorts of people and organizations through conflict: families, CEOS, hea ... Show More
1h 4m