In an ideal world, professional conflicts are settled with thoughtful discussion and collaborative decision-making. But that’s not usually how it works. More typically, you see leaders - or the loudest voices - win out, leaving others resentful. And sometimes people don’t even try to hash out differences of opinion; they’d prefer to avoid a fight. Bo Seo, tw ... Show More
Oct 7
The Trouble with Tech Companies (and Their Strategies)
Cory Doctorow, author and digital rights advocate, argues that big tech companies from Facebook to Google and beyond have evolved - or devolved - in a disappointing way. He says that many large tech companies begin with a good product, but that over time they prioritize first bus ... Show More
26m 30s
Sep 30
How to Lead with Courage in Chaotic Times
Courage involves taking bold action despite uncertainty and fear. In a volatile business environment, it's hard to be brave. But Ranjay Gulati, a professor at Harvard Business School, says that there are strategies any of us can use to get improve our ability to make smart bets o ... Show More
32m 9s
Sep 23
Steven Pinker on Speculation Bubbles, Super Bowl Ads, and What Leaders Need to Know About Group Psychology
As a leader, psychology is fundamental to your success - whether that means understanding consumer behavior, team dynamics, or even your own biases and blind spots. Harvard professor Steven Pinker says that an important phenomena to understand is that of common knowledge and its ... Show More
27m 29s
Jun 2022
How to Make a Good Argument
Whenever you get into an argument, whether you're discussing politics with a colleague or the distribution of chores with your spouse, you likely feel like you're floundering. You feel worked up, but you don't feel like you're getting your point across, much less convincing the o ... Show More
44m 21s
Apr 2021
The Science of Productive Conflict
Whether it's over a project, politics, or pizza toppings, conflict with colleagues is inevitable. The goal is not to eliminate it; it’s to handle it better. There’s a whole science of managing individual and team conflicts, and it suggests that we don’t have to agree to disagree. ... Show More
39m 54s
Aug 2021
166: Engage in Healthy, Productive Conflict
Every team experiences conflict at some point. Therefore, the question is not if or when, but how the conflict will unfold. Managers play an essential role in guiding the team’s ability to engage in healthy, productive conflict so that the team gets stronger and the work is bette ... Show More
14m 18s
May 2019
What Every Conflict Is Actually About
“Before I can change your mind, I need to understand where your mind is,” says pro negotiator Daniel Shapiro. The founder and director of the Harvard International Negotiation Program, Shapiro has advised all sorts of people and organizations through conflict: families, CEOS, hea ... Show More
1h 4m