In an ideal world, professional conflicts are settled with thoughtful discussion and collaborative decision-making. But that’s not usually how it works. More typically, you see leaders - or the loudest voices - win out, leaving others resentful. And sometimes people don’t even try to hash out differences of opinion; they’d prefer to avoid a fight. Bo Seo, tw ... Show More
Yesterday
Purpose-Driven Leadership in an Era of Polarization
Even in difficult times, leadership must be about empathy, authenticity, fairness and service. That's according to Darren Walker, the outgoing CEO of the Ford Foundation, a nonprofit with an endowment of billions of dollars and a charge to reduce poverty and injustice. Drawing on ... Show More
31m 15s
Jun 2022
How to Make a Good Argument
<p>Whenever you get into an argument, whether you're discussing politics with a colleague or the distribution of chores with your spouse, you likely feel like you're floundering. You feel worked up, but you don't feel like you're getting your point across, much less convincing th ... Show More
44m 21s
Apr 2021
The Science of Productive Conflict
<p>Whether it's over a project, politics, or pizza toppings, conflict with colleagues is inevitable. The goal is not to eliminate it; it’s to handle it better. There’s a whole science of managing individual and team conflicts, and it suggests that we don’t have to agree to disagr ... Show More
39m 54s
Aug 2021
166: Engage in Healthy, Productive Conflict
<p>Every team experiences conflict at some point. Therefore, the question is not if or when, but how the conflict will unfold. Managers play an essential role in guiding the team’s ability to engage in healthy, productive conflict so that the team gets stronger and the work is be ... Show More
14m 18s
May 2019
What Every Conflict Is Actually About
“Before I can change your mind, I need to understand where your mind is,” says pro negotiator Daniel Shapiro. The founder and director of the Harvard International Negotiation Program, Shapiro has advised all sorts of people and organizations through conflict: families, CEOS, hea ... Show More
1h 4m