logo
episode-header-image
Jun 2020
49m 16s

Having Empathetic Customer, Sales and Em...

Fred Diamond
About this episode

This is episode 244.

Read the complete transcription on the Sales Game Changers Podcast website.

CHRISTINE'S TIP TO EMERGING SALES LEADERS: "The biggest thing I've learned is an increased appreciation for being empathetic and really trying to understand where people are in their journey in life and how that impacts how they show up and what they can actually produce at work."

IVY'S TIP TO EMERGING SALES LEADERS: "A lot of what we're dealing with starts with a conversation. The issues that are going on in the country and how we deal with them personally and as a business in society and again, it starts with a conversation. When you understand people a little bit more, it takes a lot of that off the table of how we make decisions or not. That's part of what we've been doing more and more the past few months."

Up next
Aug 19
Align Sales, Marketing, and Channels to Better Serve Public Sector Says Fivecast's Tony D'Angelo
This is episode 866. Read the complete transcription on the Sales Game Changers Podcast website. This is a Marketing and Selling Effectiveness sub-brand of the Sales Game Changers Podcast. Watch the video of this podcast on YouTube here. The Sales Game Changers Podcast was recogn ... Show More
26m 36s
Aug 13
How Texas A&M Grads Stand Out in Professional Selling with Dr. Andrew Loring
This is episode 865. Read the complete transcription on the Sales Game Changers Podcast website. Watch the video of this podcast on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sal ... Show More
27m 11s
Aug 12
Amanda Brown from XFERALL on Building a Successful Career as a Woman in Sales
This is episode 864. Read the complete transcription on the Sales Game Changers Podcast website. This is a Women in Sales Leadership sub-brand of the Sales Game Changers Podcast. Watch the video of this podcast on YouTube here. The Sales Game Changers Podcast was recognized by Ye ... Show More
31m 36s
Recommended Episodes
Mar 2025
A Method To Selling - Sales Influence Podcast - SIP 553
<p>The podcast episode from the Sales Influence Podcast, hosted by Victor Antonio, draws a parallel between method acting and effective sales techniques. Antonio suggests that salespeople should <strong>empathize deeply with their clients</strong>, mirroring how method actors imm ... Show More
8m 48s
Oct 2023
Why is Sales Leadership Connected to Emotions in Sales? with John Crowder
In this podcast, host John Golden and guest John Crowder, VP of Healthcare at Integrity Solutions, discuss sales leadership and its effects on sales teams and businesses. Effective coaching, relationship-building, and authenticity in sales are stressed. They address leadership de ... Show More
22m 10s
Jun 2024
Navigating the Sales Industry - Insights from a Sales Pro with Kristie Jones
In this podcast episode, John Golden and Kristie Jones explore the intricacies of a career in sales. Kristie, an experienced sales coach and author, highlights the importance of making intentional career choices and being self-aware. They discuss the pitfalls of ending up in sale ... Show More
22m 20s
Feb 2025
Gratitude and Latitude - Sales Influence Podcast - SIP 539
<h3>Emotional Intelligence in Sales</h3> <p>🧠 <strong>Cultivate an "attitude of gratitude and latitude"</strong> by appreciating what you have and giving people more breaks, understanding that humans make mistakes and are often going through personal challenges when they act out ... Show More
10m 35s
Jan 2023
Episode 231: Simple Steps To Stop Circling The Mountain Of Your Success
Are you feeling a number of emotions right now? I FEEL YOU! On this week of the Women Inspiring Women podcast, I am getting honest with you, per usual, but this time we are chatting about my leadership.I am sharing with you some things that have held me back, as well as, what has ... Show More
28 m
Dec 2023
Sell Smarter, Not Harder: Simplifying the Sales Process with Bob Marsh
In this podcast episode, John Golden and Bob Marsh discuss the concept of selling with simplicity. They emphasize the importance of understanding how people make decisions and simplifying the sales process in today's data-heavy world. They highlight the role of salespeople as adv ... Show More
22m 47s