We often expect our customers to hit that “checkout” button without being prompted or convinced to do so. But that isn’t how people behave. They buy on desire, needs, and wants, but you have to remind them from time to time how your product falls into those categories. Here’s how you can set yourself up for success with customers who are ready to buy.
Sep 3
771. Could Your Business Handle 3X the Sales? Here’s What to Fix First with Saltbox CEO Katerina Cirilli
Is your product business growing, but your inventory and shipping are starting to take over your home? In this episode, I sit down with Katerina Cirilli, CEO of Saltbox, to talk about what happens when your business outgrows the space and systems that got you started. We break do ... Show More
1h 2m
Aug 28
770. 3 Systems That Let Your Product Business Run Without You
Could your product business run for a week without you? In this episode, I break down the 3 systems that allow your business to keep moving when you aren't the one making every decision, watching every number, or driving every sale. I share how to give your team clear decision-ma ... Show More
11m 59s
Aug 20
769. What QVC’s Bankruptcy Teaches Us About Growing a Product Brand
How prepared is your product business if your biggest sales channel suddenly stops working the way it used to? In this episode, I break down what happened with QVC, why losing customers and carrying massive debt can expose the risks of relying too heavily on one sales channel, an ... Show More
25m 42s
Oct 2024
Say What They’re Thinking: How to Use Your Customers Words to Drive Sales
In this episode, we explore how to use customer insights to make your messaging truly resonate. You'll learn how to tap into testimonials and real feedback to speak directly to your audience’s needs and desires, helping them feel understood and engaged. We break down a simple, th ... Show More
13m 18s
Jun 2022
Sales funnels: Our Favourite 7 you can use in your Business (and what you need to build them!)
<p>No matter what you sell, getting prospective customers to buy doesn’t happen in an instant. Very rarely do people see an ad, a post and think yep I am buying. Instead, the sales process unfolds in stages - warming up cold prospects to the idea of spending their money on your p ... Show More
31m 59s
Apr 2021
#371: The 30,000 Foot View: Crafting Your 4-Part Customer Journey
An online buyer’s experience that’s effectively mapped out from start to finish can help you create the entrepreneurial family of your dreams -- one where everyone feels seen, heard, and understood. Being intentional about crafting a clear journey for your business is key to cult ... Show More
22m 52s
Dec 2023
#637: My Customers Have Bought All My Offers… What’s Next For Them?
Encouraging your loyal customers to continue purchasing from you after your digital course. So you've hit your revenue goal by selling your digital courses, and you've got some amazing loyal customers, woohoo! But what's next? Once your customers complete your course, you need to ... Show More
35m 54s