Nov 20
How to Maximize ROI on AI in 2026
<p>The promise of agentic AI has been massive, autonomous systems that act, reason, and make business decisions, but most enterprises are still struggling to see results.</p><p>In this episode, host Chris Brandt sits down with Sumeet Arora, Chief Product Officer at Teradata, to u ... Show More
59m 51s
Nov 6
90% of AI Demos Fail. Here’s How to Build One that Won’t
<p>If you’ve ever shipped an AI feature that looked great in testing — only to watch it behave unpredictably in production — you’re not alone.</p><p>In this episode of IT Visionaries, host Chris Brandt talks with Lawrence Jones, Founding Engineer at incident.io, about the critica ... Show More
59m 22s
Oct 31
The Future of Procurement: Real-Time Supply Chain Intelligence
<p>Every product a company ships depends on thousands of tiny decisions happening deep inside the supply chain. But most organizations are still making those decisions using stale spreadsheets, fragmented systems, and guesswork.</p><p>In this episode, we explore how AI-driven pro ... Show More
53m 20s
Oct 2023
Communicating in Crypto, and Beyond
<p>with @smc90 @stanfordgsb </p><p>How does one *communicate* well -- especially in crypto, but also in other technical industries or open source communities? Or in distributed, decentralized organizations, where you may have participants that are both remote and in person, or a ... Show More
58m 33s
Jul 2021
#462: [Amazon Connect #3] Adapting quickly to deliver exceptional customer experiences
Organizations of every size have had to pivot quickly to keep up and adapt to the changes carried over from 2020, and that need is particularly important to small and medium-sized organizations. Join Shalesa Charron, Principal Partner Development Specialist at Amazon Connect, as ... Show More
13m 19s
Mar 2024
2823: RingCentral: The Human Touch in AI-Powered Customer Service
Have you ever hung up after a customer service call, feeling more frustrated than when you dialed in? In today's episode, we delve into customer service, where dissatisfaction seems to be the norm rather than the exception. With a staggering 97% of people reporting poor interacti ... Show More
34m 34s
Sep 2022
Engineering interview tips & tricks
In this episode, we will be exploring interviewing as a Software Engineer. Tips, tricks, and gotchas, as well as potentially some interviewing horror stories and red flags to avoid at all costs. We’re joined by Emma Draper, Engineering Manager at the New York Times based in Arizo ... Show More
1h 1m
Sep 2019
The Digital Transformation of Ingka Group with Chief Technology Officer, Susan Standiford
You may think everything in IKEA is easy to piece together, but what you see in-store and online has taken years, even decades, of iteration to create. Unlike their mattress frames, IKEA’s technology takes more than just an Allen wrench to build. And leading it all is Susan Stand ... Show More
54m 17s
From their unique c-suite positions, Eric Carrasquilla, the SVP and GM of Digital Engagement Solutions at CSG, and Tim Vanderham, the Chief Technology Officer and SVP of Software at NCR Corporation, discuss how customers can be engaged and served. They also chat about communication and openness in the current era of increased hybrid and remote work.
IT Vis ... Show More
