14. Be Better At Work: How to Communicat...

“Meetings are often used as band-aids, as ways of covering up for other larger communication challenges.”Few things feel better than seeing a meeting canceled. But what if meetings were something we actually looked forward to? A productive meeting doesn't happen by accident. It s ... Show More

“Be as curious about the other person as you are excited to share about yourself.”What makes you click with someone? For organizational psychologist and bestselling author Adam Grant, meaningful connection isn't just about chemistry. It's about understanding how we relate to othe ... Show More

“You learn nothing when you’re right.” Effective communication isn’t about having all the answers. As Astro Teller knows, it’s about finding, and sometimes fumbling, your way through the questions. As Captain of Moonshots at X, Alphabet’s Moonshot Factory, Teller embraces what he ... Show More

Do you feel like you’re hitting a wall at work? This week, Anne and Frances are joined by Master Fixers Bob Sutton and Huggy Rao. Bob and Huggy are professors at Stanford University and authors of “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong ... Show More

<p>Professors Bob Sutton and Huggy Rao visit Google to discuss their book "The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder." This book is a useful guide to eliminating the forces that make it harder, more complicated, or downright ... Show More

How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Whether you’re giving a toast or presenting in a meeting, communication is critical to success in busin ... Show More

In today’s episode, we tackle friction with Bob Sutton. Bob is an organizational psychologist and professor at Stanford, a New York Times bestselling author, and is here with us to discuss his upcoming book, The Friction Project: How Smart Leaders Make the Right Things Easier and ... Show More

Some leaders spend their careers honing their relationships with employees. But Harvard Business School professor Boris Groysberg and corporate communications expert Michael Slind argue that leaders are at their best when they simply talk with their teams. In this episode, you’ll ... Show More

As leaders, we know we’re supposed to be authentic, but that is easier said than done. Babson College management professor Tina Opie explains how leaders can bring their best selves to work and help others do the same – by focusing on good communication and expressing emotion eff ... Show More

If you’re leading a team, you know how hard it is to facilitate collaboration – especially when they don’t know each other well or may never meet in person. When people struggle to work together, it can harm productivity, morale, and talent retention. But New York Times bestselli ... Show More

Organizations too often subject their employees and customers to unnecessary friction that creates inefficiency and causes frustration. But, in some situations, friction can be a positive force, spurring more innovation and better decision-making. So how do you reduce the bad kin ... Show More

Do you want to feel more confident about speaking up at work? This week, Anne and Frances are joined by a Master Fixer: “Think Faster, Talk Smarter” author Matt Abrahams. Matt is a professor at the Stanford Graduate School of Business and an expert in communication. In this episo ... Show More

In the final episode of season two, Stanford Professor Bob Sutton and producer Rachel Julkowski look for signs of hope in and lessons gleaned from our friction-filled world. We can’t fix every messy, frustrating organization overnight, but we can increase predictability for emplo ... Show More