Organizations of every size have had to pivot quickly to keep up and adapt to the changes carried over from 2020, and that need is particularly important to small and medium-sized organizations. Join Shalesa Charron, Principal Partner Development Specialist at Amazon Connect, as she shares how an omnichannel cloud contact center can improve experiences for c ... Show More
Apr 2026
#754: Accelerating healthcare decisions with agents
In this episode of the AWS Podcast, you'll hear how Cohere Health®, uses Amazon Bedrock AgentCore to optimize the accuracy and efficiency of health plan medical necessity reviews. Cohere Review Resolve™ analyzes both structured and unstructured data–such as clinical records, pati ... Show More
35m 55s
Oct 2021
Working Toward Company Alignment with Cal Henderson, Slack Co-founder and CTO, and Genevieve Weber, Salesforce Platform, SVP and COO
<p>There’s a whole new manner of interacting at work now, especially with the rise in remote and hybrid workflows. The digital transformation was already well under way and then, if the transition was a campfire, the pandemic poured lighter fluid on it. Fortunately, lots of compa ... Show More
52m 1s
Jun 2018
Translating The HR Digital Revolution To Everyday Work
The digital revolution is here and moving at rapid speed. Organizations are looking for new and effective ways to meet the evolving demands of doing business – being more agile, 24/7, while going global, with increased speed and accuracy in what is done. Leading organizations kno ... Show More
23m 24s
Apr 2020
Digital Transformation, One Discovery at a Time
Rita McGrath, professor at Columbia Business School, says the need for organizations to adopt digital business models is more important than ever. Change is accelerating as startups tackle incumbents. And suddenly the coronavirus crisis is forcing the hand of many companies that ... Show More
21 m
Feb 2022
Rapid Response: Scaling when you’re already at scale, w/Qualcomm's Cristiano Amon
As the global chip shortage unfolded last year, Qualcomm’s engineers quickly redesigned their products – an effort that tapped into “every possible capacity we could find,” says CEO Cristiano Amon. Their story is a great lesson in how an established company can and must move with ... Show More
27m 15s
<p><strong>Ara Coutts</strong>, VP of Sales for <a href= "https://Tr3dent.com" target="_blank" rel="noopener">Tr3dent</a>, discusses ways organizations can accelerate digital transformation with a focus on collaboration, visualization and improving customer journeys. Tr3dent is a ... Show More