Though we all know how important communication is for literally every relationship you have, very few have taken the time to learn how to do it well. When communication is not done well, relationships suffer, individuals suffer and the consequences can be high stakes. If there’s any chance of your communication needing improvement, you’re in the right place.
Grab and pen and paper, you’ll want to take notes and add this to your favorite playlist to listen to again. Evy Poumpouras is a former secret service agent and an Unstoppable Badass, here to lay out everything you need to know about communication alongside Unstoppable Badass, Lisa Bilyeu. Spoiler Alert! This is about you, and the tactics you can learn and practice to improve your communication skills to build rapport. It’s not about what the other person should do.
This episode is brought to you by Evy's new course Becoming Bulletproof: How To Read People And Detect Deception. Go to http://Bulletproof.ImpactTheory.com to learn more.
SHOW NOTES:
Build Rapport | Eva on why established rapport is a ping pong match for communication [0:45]
Strategies | 4 ways to build rapport and keep people talking and communicating [1:41]
Using Strategies | Example for using these strategies with close relationships & situations [8:07]
Building Blocks | How building rapport establishes connection, trust and faith [10:23]
Close Relationships | Handling rapport and these strategies with close family & friends [13:28]
Being Adaptable | Not being so rigid, allowing people the space y build rapport [16:15]
Lisa’s Rapport | Lisa shares behind the scenes ways that she builds rapport with guests [17:51]
Get In Synch | Identity motivation vs instrumental motivation & getting to cooperation [19:26]
Cooperative Zone | When you find a way to move the conversation forward together [26:53]
Motivation | Eva explains how to use base motivations to get in synch and adapt [33:20]
Identity Vs. Instrumental | Lisa and Eva showing you how it’s done [34:03]
Choose Your Words Thoughtfully | Define words that you use, comply vs. resist [35:40]
‘No’ | Improving ways that you say no with compassion and without being harsh [41:38]
‘Sorry’ | Ways that language diminishes you when you apologize for everything [43:13]
Word Play | How words land with people: powerful, shut people down, provoke reaction [46:25]
Word Challenge | Lisa & Eva share how different words make them feel [47:13]
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