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Oct 2019
4m 26s

A Better Way To Respond To Layoffs

ERIK J. OLSON & KEVIN DAISEY
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Oct 2019
Remove Emotion From Your Decisions
In this episode, Kevin talks about letting emotions drive business decisions. When Kevin meets with prospects or clients, sometimes he can tell that they have an emotional attachment to certain things or concepts. An example is if they want to focus one a specific keyword for sea ... Show More
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Oct 2019
NPS Score Update
If you’re unsure what NPS is, it stands for Net Promoter Score and it’s used to gauge a company’s relationships with their clients. It serves as an alternative to traditional customer satisfaction research and is correlated with revenue growth. You ask every customer you have a s ... Show More
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Oct 2019
To Niche Or Not To Niche
Today Kevin discusses niching for a certain segmentation of the market. We've never been niched at Array Digital. Niching is when you focus very narrowly on a specific clientele or product. As an example of a niche, if you're a clothing company you may only create hats. Maybe jus ... Show More
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