logo
episode-header-image
Apr 2024
32m 42s

303: How to Work With Difficult People w...

MAMIE KANFER STEWART
About this episode
tail spinning
Up next
Jul 28
418: Insights on Effective Leadership from the LGBTQ+ Community with Dr. Joel A. Davis Brown
Some of the best leadership lessons don't come from business books. Throughout history, different cultures have developed wisdom for how we can interact with and lead others. By exploring what different cultures value, we can identify insights into what might help us be better ma ... Show More
33m 33s
Jul 21
417: Why Hitting Your Goal Doesn't Always Mean You Were Successful
Hitting the goal doesn’t always mean the project was a success.A project can finish on time, hit every target, and look like a clear win on the dashboard while quietly burning out the team, damaging trust, or leaving the same problems waiting to happen again.In this episode, I ex ... Show More
6m 57s
Jul 14
416: Stop Difficult Conversations From Going Wrong (Before They Even Start)
Difficult conversations are rarely difficult because we don't know what to say.More often, they fall apart because we have the conversation at the wrong time, in the wrong way, or without realizing that the other person is experiencing the situation very differently than we are.F ... Show More
29m 21s
Recommended Episodes
Aug 2022
Strategies for Dealing with Difficult Coworkers
Work is challenging for lots of reasons, but most of us have probably come to realize that what makes or break a professional experience is people - and sometimes we encounter a boss, peer, or direct report that isn’t at all fun to work with. Amy Gallo is a contributing editor at ... Show More
28m 37s
Apr 2024
How to Overcome a Toxic Boss Holding You Back
<p>#79: Have you ever had a coworker try to take credit for your work? Or have you ever had to work alongside someone you can’t stand? If so, Amy Gallo is a renowned expert in workplace dynamics and conflict resolution. In this episode we dive into the challenges of navigating di ... Show More
53m 7s
Mar 2023
Jerks at Work | Amy Gallo
tail spinning
1h 11m
Feb 2023
Here’s How to Plan for Difficult Conversations
It might be a confrontation with a colleague who is constantly late to meetings. You might need to finally ask for that raise. Or it could be approaching a coworker to disclose a mental health issue you’ve been struggling with. We all face difficult conversations - and difficult ... Show More
37m 19s
Jun 2021
530: How to Prepare for Conflict, with Amy Gallo
Amy Gallo: HBR Guide to Dealing with Conflict Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. She is the ... Show More
38m 32s
May 2024
144. Communicating Through Conflict: How to Get Along with Anyone
<p>Many of us would rank getting along with colleagues as an important aspect of work, but, as <a href="https://www.fastersmarter.io/guests/amy-gallo/">Amy Gallo</a> explains, relationships devoid of disagreement can actually be less productive. </p><p>“While our natural human in ... Show More
21m 15s
Sep 2019
Troublesome Teammates
Is a coworker getting on your nerves? Dan and Alison answer your questions with the help of Amy Gallo, the author of the HBR Guide to Dealing with Conflict. They talk through what to do when a coworker acts like their responsibilities are beneath them, a colleague you referred to ... Show More
35m 56s
Oct 2021
Why Conflict Is Necessary and How to Manage It (with Amy Gallo)
Host Morra Aarons-Mele speaks to HBR contributing editor and podcast host Amy Gallo about why conflict is so hard and how to make conflict a force for good in your work relationships. Amy is also the author of "The HBR Guide to Dealing with Conflict," and she shares her four-step ... Show More
42m 15s
May 2022
When a Relationship with a Colleague Goes Sour
How do you address a falling-out with a teammate when they either won’t acknowledge you or just lash out? Amy Gallo brings her conflict management expertise to a coaching session for a woman whose project manager and former work friend went from helpful to hostile. The approaches ... Show More
34m 25s
Nov 2024
How to Repair a Broken Relationship at Work
Are you stuck in a negative rut with someone at work? HBR contributing editor and workplace conflict expert Amy Gallo says repairing a broken professional relationship will improve your work life — whether it’s your boss, a coworker, or even your employee. In this episode, she br ... Show More
11m 25s