Resilient Retail

The new weird: Navigating the next era of commerce with Kristen LaFrance

Real Life Retail: Jeremy + Julie Brown of Province of Canada

On top since 1938: How REI builds a peak customer experience from beginning to end

Resilient News: Leading through Change with Kat Cole

No brand, no problem: How Italic cuts out the middle(men) for a radical new approach to commerce

How Venus ET Fleur is setting the gold standard for the floral industry

Where DTC meets retail: brushing up on Quip’s omnichannel strategy

Real Life Retail: Special PRIDE edition featuring Queeriosity folks Eli Holtz and Kai Joseph

How Neighborhood Goods crafts department store experiences for the 21st century

Shopify News! Shop Local with Arpan Podduturi

How The Goody Vault turns vintage finds into timeless stories

Real Life Retail: Jenna Lam from Early Bird & Worm and Nest + Hatch

Styling for the stars: How Jennifer Fisher Jewelry forged an omnichannel brand

Resilient News: Halie's Season Finale. Prime Days, Etsy's new acquisition, and the woes of Bed Bath and Beyond

Dough is Your Canvas: Creating the Future of Pizza with Ali Khan Lalani

Real Life Retail: Jeff St. Pierre, Retail Launch Engineer at Shopify

How Brik + Clik is using cutting-edge technology to test the boundaries of retail

Resilient News: Let's go glamping. How the hospitality industry is shifting with Kat Cole

Diamond in the rough: How Hill House Home went from personal vision to viral sensation

Real Life Retail: Tim Guram, Founder of 100 Years of Love

Meet Goorin Bros: The 126-year-old business that’s gotten an operational facelift

Resilient News: QVC who? Macy's category expansion, Facebook's push into livestream shopping, and Knix's new round of funding with Halie LeSavage

How SuitShop’s tailored customer experience led to a perfect product-market fit

Real Life Retail: Bo Hong from Lou-Lou's Flower Truck

How Loeffler Randall stays true to its initial mission after sixteen years in business

Resilient News: Who let the teens out? Back to school rush, Chipotle's push for workers, and apocalyptic beer with Kristen LaFrance

Good energy: eevee’s retail space is all about building rewarding community relationships

Real Life Retail: Pam + Frank from North Standard Trading Post

Reinventing the store associate with HERO’s Adam Levene

Resilient News: Zara enters beauty, Mother's Day emails, and the return of summer purchasing with Halie LeSavage

Cooking up community: An Ethiopian restaurant embraces innovation while honoring a decades-old past

Real Life Retail: Leah Eyles of Scout

It takes a village: The Atlanta-based market that’s enabling a new generation of Black power

Resilient News: Food on a Mission with Kat Cole

From culture shock to cutting-edge: How Raw Apothecary is spicing up Mexican DTC

Real Life Retail: Ashley from Honey's Ice Cream + Tyger Tyger

Igloo has built brand loyalty that spans generations. Now, they’re cooler than ever.

Resilient News: Pause and Reflect. Amazon's venture into salons, embracing entrepreneurs, and size inclusivity with Halie LeSavage

Three brands at a time: Shane Vitaly Foran on marketing to consumer archetypes

Real Life Retail: Bryce Taylor-Vaisey from Penny Candy Jam and AM Bagel

How Allbirds is redefining sustainable DTC by thinking global and acting local

Retail in the World: How store owners in the UK and Ireland are fighting for survival in 2021

Resilient News: The future of Cannabis commerce with Kat Cole

From Beige to Brilliant: How Sustainable Retailer Goldune is Making Sustainability Approachable to All

Real Life Retail: Richard Nair from Nishe

Kettle & Fire on using innovative feedback loops to ignite consumer interest both in-store and online

Resilient News: Is brunch culture dead? Experiential retail, teen spending, and rental commerce with Halie LeSavage

Althea Johnson on beautiful results that are more than skin deep

Real Life Retail: Brenda Ngina Kahura of Parkdale Pet Foods

Gorjana and Jason Griffin Reidel on designing a jewelry business that sparkles from the inside out