🚨BREAKING NEWS: Arpan Podduturi, Director of Retail Product here at Shopify joins the show for a surprise announcement of a new Shop App feature that will have a massive impact on local retailers. You don't wanna miss this episode.
Jul 2021
The new weird: Navigating the next era of commerce with Kristen LaFrance
🥳 SEASON FINALE! Today is our final, regular programming for Season 2 of Resilient Retail. Today, our host Kristen LaFrance is walkig us through the three pillars of community-led retail, aka- the next era of successful commerce. Tune in to hear her thoughts, emotions, and heart ... Show More
26m 11s
Jun 2021
Real Life Retail: Jeremy + Julie Brown of Province of Canada
Today Steph Laposta is joined by Jeremy + Julie Brown of Province of Canada for the last episode of Real Life Retail, a weekly segment with honest, candid conversations with retailers. To finish the season off they talk about the creation of Province of Canada, the patience it ta ... Show More
53m 38s
Jun 2021
On top since 1938: How REI builds a peak customer experience from beginning to end
REI needs no introduction. They’ve been a juggernaut in the outdoor retail industry for decades, and most of us already know that their customer experience is absolutely unmatched. In this episode, Chief Experience Officer Curtis Kopf digs into the ways that REI builds community, ... Show More
35m 38s
Apr 2021
Shopify: The E-commerce On-Ramp - [Business Breakdowns, EP. 01]
Welcome to the first episode of our newest show, Business Breakdowns, featuring deep-dive conversations on individual businesses. In each episode, we will dissect a new company with investors and operators that know it best. We’ve already released the first three episodes on Shop ... Show More
1h 5m
Aug 2022
The Debrief: Department Stores Make a Comeback
After a pandemic pivot to e-commerce, many brands are back to working with third-party retailers, this time, with better terms. Background: The wholesale model, while offering exposure and some upfront revenue, did not always have the best terms for vendors. Department store ... Show More
22m 54s