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Apr 2020
9m 54s

MBA1516 How to Manage Support Coverage D...

Omar Zenhom
About this episode
What happens to your company’s Customer Support during holidays? More importantly, what happens when it’s a holiday for some of your employees or customers, but not for others? It’s a global economy, and if you run a global business like ours, this becomes an issue. With a couple dozen employees and thousands of customers scattered around 4 different contine ... Show More
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