The Future Of Privacy And Personalizatio...

AI is here to stay. That is a fact. How the luxury industry, a business segment that has always stood for delivering the best of the best products, services, and client experiences chooses to use AI requires deep consideration. Luxury Institute recently conducted a qualitative su ... Show More

In Chapter 8 of Luxury Institute's latest podcast series, Extraordinary Customer Experiences (ECEs), we discuss Clienteling: an essential element of any customer journey. Clienteling, if approached as a means to earn, create and nurture trust, activate referrals, and be an ethica ... Show More

In Chapter 7 of Luxury Institute's latest podcast series, Extraordinary Customer Experiences (ECEs), we discuss the recent headlines featuring “luxury” department stores: Nordstrom, Saks Fifth Avenue and Neiman Marcus. When was the last time you heard a story of an extraordinary ... Show More

In this episode, Misha and Nez debate if high prices alone define a #luxury brand. They discuss recent price hikes from brands like #Chanel and #LouisVuitton, questioning if the quality and exclusivity still justify these costs. They highlight issues like declining quality, marke ... Show More

Noor Sweid is an influential figure in the world of venture capital and entrepreneurship, especially in the Middle East and North Africa (MENA) region. She is the founder and Managing Partner of Global Ventures, a UAE-based venture capital firm that invests in high-growth startup ... Show More

In Episode 2 of Transforming Luxury, BoF’s new podcast presented by Klarna, we investigate what will inform the luxury product mix of the future. Indeed, the definition of a luxury good has expanded dramatically in recent years to now include a host of disruptive new categories, ... Show More

On today’s episode, Clay is joined by Christian Billinger to discuss The Luxury Strategy by Kapferer and Bastien. Over the past 20 years, some of the best performing companies in the stock market have come from the luxury sector. For example Hermes and LVMH, which are both compan ... Show More

Our World, Connected is a brand-new podcast from the British Council, placing you at the heart of the biggest global conversations about culture, connection, and empowerment. Join host Christine Wilson, Director of British Council Research and Insight, and a diverse lineup of wor ... Show More

🎬 In this new episode, I have the pleasure of welcoming Max Bittner, CEO of Vestiaire Collective and a leader in the luxury e-commerce industry. After transforming the Asian start-up, Lazada, into an e-commerce giant sold to Alibaba in 2016, Max Bittner joined Vestiaire Collecti ... Show More

Join Luxury Unedited as we sit down with the remarkable Hind Seddiqi, a trailblazer in the world of elegance and sophistication. Explore the insights, inspirations, and stories behind the luxury landscape as we unravel the vision of this influential figure. Don’t miss this extrao ... Show More

Is the tech industry rotting from the inside out? Ed Zitron thinks so. As a PR expert, media critic, and outspoken tech industry commentator, Zitron pulls no punches discussing what he calls the "ROT economy" - where growth at all costs has replaced innovation and customer value. ... Show More

As we close out our focus on how the venture capital industry identifies and decides which future companies to fund, it might be easy to fall into the trap of thinking that the latest methods for discovering future unicorns are ubiquitous among all VCs. However, many VCs still wo ... Show More

Is there such a thing as a sustainable competitive advantage anymore? Step into the strategic mind of Rita McGrath, one of the foremost thinkers in innovation and strategy. In this eye-opening conversation, the Columbia Business School professor challenges conventional thinking a ... Show More