Organizations too often subject their employees and customers to unnecessary friction that creates inefficiency and causes frustration. But, in some situations, friction can be a positive force, spurring more innovation and better decision-making. So how do you reduce the bad kind and embrace the good? Stanford professors Bob Sutton and Huggy Rao have studi ... Show More
Apr 28
Why Your Team Won’t Speak Up (And How to Fix It)
Many senior leaders say they want an organization filled with psychological safety and candor, but they often act in ways that are counterproductive to that goal. Charles Duhigg, an author and researcher, has looked deeply into the secrets of good communication, and says there ar ... Show More
31m 30s
Jan 2024
How To Use Friction To Draw People In or Push Them Away | Bob Sutton
In today’s episode, we tackle friction with Bob Sutton. Bob is an organizational psychologist and professor at Stanford, a New York Times bestselling author, and is here with us to discuss his upcoming book, The Friction Project: How Smart Leaders Make the Right Things Easier and ... Show More
53m 58s
Apr 2024
385. Defeating Workplace Friction w/ Huggy Rao
<p dir="ltr">In this episode of The Brainy Business podcast, Huggy Rao, a distinguished professor at the Stanford Graduate School of Business, shares profound insights on the concept of workplace friction and its impact on organizational dynamics. Huggy's extensive research and e ... Show More
51m 47s