logo
episode-header-image
Jan 2024
29m 28s

How to Reduce the Friction that Hurts Yo...

Harvard Business Review
About this episode
Organizations too often subject their employees and customers to unnecessary friction that creates inefficiency and causes frustration. But, in some situations, friction can be a positive force, spurring more innovation and better decision-making. So how do you reduce the bad kind and embrace the good?  Stanford professors Bob Sutton and Huggy Rao have studi ... Show More
Up next
Jan 2020
How to Capture All the Advantages of Open Innovation
23m 57s
Jan 2020
Revisiting “Jobs To Be Done” with Clayton Christensen
25m 46s
Sep 1
Are Great Leaders Truly Great—or Just Lucky?
How much does a leader actually matter to an organization’s success? We tend to credit CEOs, founders, and other powerful figures with shaping the institutions they lead, but historian Jared Diamond argues that we often underestimate the role of timing, circumstance, industry, an ... Show More
25m 16s
Recommended Episodes
Feb 2024
131. Friction Fixing: How to Use Obstacles to Your Advantage
<p>Friction — that’s Professor <a href="https://www.fastersmarter.io/guests/huggy-rao/">Huggy Rao</a>’s metaphor for the forces that hamper workplace efficiency. But as he says, some friction can be helpful — if you know how to use it.</p><p>In his book, <a href="https://www.fast ... Show More
22m 58s
Apr 2024
Ep440 - Bob Sutton & Huggy Rao | The Friction Project
<p>Professors Bob Sutton and Huggy Rao visit Google to discuss their book "The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder." This book is a useful guide to eliminating the forces that make it harder, more complicated, or downright ... Show More
32m 38s
Mar 2024
Friction 101: How to make the right things easier and wrong things harder (w/ Bob Sutton and Huggy Rao)
Do you feel like you’re hitting a wall at work? This week, Anne and Frances are joined by Master Fixers Bob Sutton and Huggy Rao. Bob and Huggy are professors at Stanford University and authors of “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong ... Show More
36m 11s
Jan 2024
How To Use Friction To Draw People In or Push Them Away | Bob Sutton
In today’s episode, we tackle friction with Bob Sutton. Bob is an organizational psychologist and professor at Stanford, a New York Times bestselling author, and is here with us to discuss his upcoming book, The Friction Project: How Smart Leaders Make the Right Things Easier and ... Show More
53m 58s
Apr 2024
385. Defeating Workplace Friction w/ Huggy Rao
<p dir="ltr">In this episode of The Brainy Business podcast, Huggy Rao, a distinguished professor at the Stanford Graduate School of Business, shares profound insights on the concept of workplace friction and its impact on organizational dynamics. Huggy's extensive research and e ... Show More
51m 47s
May 2023
Reduce Buying Friction - SIP #413
Learn how to Sell More by Reducing Buyer Friction using Demand-Side Sales tactics to understand buyer #indecision #statusquo and #friction. http://www.victorantonio.com 
9m 24s
Jul 2020
14. Be Better At Work: How to Communicate Better With Coworkers and Employees
<p>Most of the work we do requires coordinating and collaborating with others. But how can we ensure the benefits of working with others, while avoiding conflict that’s inherent to communicating within groups?</p><p>In this episode, Matt Abrahams speaks with <a href="https://www. ... Show More
22m 36s
Jun 2022
S03.EP12 - Friction in Branding with Soon Yu
<p>Friction isn't something to be avoided. Successful brands not only understand the difference between good and bad friction but also know how to embrace a dose of good friction to create greater value.</p> <p>Soon Yu, author of ‘Friction: 'Adding Value By Making People Work fo ... Show More
55m 47s
Dec 2024
Sunday Pick: Friction 101: How to make the right things easier and wrong things harder | Fixable
Each Sunday, TED shares an episode of another podcast we think you'll love, handpicked for you… by us. This is an episode of Fixable, another podcast from the TED Audio Collective. Do you feel like you’re hitting a wall at work? This week, Anne and Frances are joined by Master Fi ... Show More
36m 57s
Sep 2021
How to Remove Friction and Win Over People’s Business
<p>Today's episode is a classic GaryVeeTV segment! One of the most important things your business can do for the end consumer is to create as little friction as possible for them to consume your content or buy your products. In this fireside chat, we discuss how the internet enab ... Show More
26m 20s