Eric McNulty, associate director of Harvard’s National Preparedness Leadership Initiative, studies how managers successfully lead their companies through crises such as the Deepwater Horizon oil disaster and the Boston Marathon terror attack. He identifies the common traps that leaders fall into and shares how the best ones excel by thinking longer-term and ... Show More
Apr 14
To Gain Customer—and Employee—Loyalty, Go Beyond Good Enough
Companies that spend their energy on incremental improvements to products, services, and even employee experience might just be spinning their wheels. Author Marcus Buckingham argues that data show that the only way to truly make an impact on performance is to make sure customers ... Show More
29m 41s
Jan 2022
The 4 core principles of crisis management, w/Ellen Kullman (DuPont, Carbon)
<p>To survive a crisis, you have to double down on who you already are as a company. This is something Ellen Kullman knows, having led DuPont through the 2008-2009 financial crisis, and taken the CEO role at 3D-printing unicorn Carbon only weeks before Covid hit. Through her year ... Show More
36m 26s
Jul 2020
The 4 core principles of crisis management, w/Ellen Kullman (DuPont, Carbon)
<p>To survive a crisis, you have to double down on who you already are as a company. This is something Ellen Kullman knows, having led DuPont through the 2008-2009 financial crisis, and taken the CEO role at 3D-printing unicorn Carbon only weeks before Covid hit. Through her year ... Show More
36m 26s
Mar 2023
The 4 core principles of crisis management, w/Ellen Kullman (DuPont, Carbon)
<p>To survive a crisis, you have to double down on who you already are as a company. This is something Ellen Kullman knows, having led DuPont through the 2008-2009 financial crisis, and taken the CEO role at 3D-printing unicorn Carbon only weeks before Covid hit. Through her year ... Show More
36m 26s
Jan 2024
Managing Cash And Crews: Surviving A Recession In The Construction Industry
<p><span style="font-family: Calibri, serif;">Building a resilient construction business is not about surviving the storm, it's about managing cash and crews to thrive through any challenge, even a recession. In this episode,</span> <a href= "https://www.linkedin.com/in/scott-pep ... Show More
49m 54s
Feb 2021
Developing Resilience on the Path to Becoming a CEO
As a Black female CEO, Shellye Archambeau is no stranger to adversity. Now she faces her most critical leadership decision. The software company she leads, MetricStream, is losing customers, hemorrhaging cash, and struggling to make payroll. Harvard Business School professor Tsed ... Show More
29m 41s