Marcus Buckingham, head of people and performance research at the ADP Research Institute, and Ashley Goodall, senior vice president of leadership and team intelligence at Cisco Systems, say that managers and organizations are overestimating the importance of critical feedback. They argue that, in focusing our efforts on correcting weaknesses and rounding peo ... Show More
Apr 28
Why Your Team Won’t Speak Up (And How to Fix It)
Many senior leaders say they want an organization filled with psychological safety and candor, but they often act in ways that are counterproductive to that goal. Charles Duhigg, an author and researcher, has looked deeply into the secrets of good communication, and says there ar ... Show More
31m 30s
Mar 2024
When a Top Performer Is Treating Colleagues Badly
Would you promote an employee who’s a top performer, but mistreats their colleagues and disregards company values? It’s a dilemma that many managers face. In this episode, you’ll learn how to imagine multiple perspectives, so you can work through your decision making. You’ll also ... Show More
25m 39s