logo
episode-header-image
Apr 2019
22m 17s

What Managers Get Wrong About Feedback

Harvard Business Review
About this episode
Marcus Buckingham, head of people and performance research at the ADP Research Institute, and Ashley Goodall, senior vice president of leadership and team intelligence at Cisco Systems, say that managers and organizations are overestimating the importance of critical feedback. They argue that, in focusing our efforts on correcting weaknesses and rounding peo ... Show More
Up next
Oct 7
The Trouble with Tech Companies (and Their Strategies)
Cory Doctorow, author and digital rights advocate, argues that big tech companies from Facebook to Google and beyond have evolved - or devolved - in a disappointing way. He says that many large tech companies begin with a good product, but that over time they prioritize first bus ... Show More
26m 30s
Sep 30
How to Lead with Courage in Chaotic Times
Courage involves taking bold action despite uncertainty and fear. In a volatile business environment, it's hard to be brave. But Ranjay Gulati, a professor at Harvard Business School, says that there are strategies any of us can use to get improve our ability to make smart bets o ... Show More
32m 9s
Sep 23
Steven Pinker on Speculation Bubbles, Super Bowl Ads, and What Leaders Need to Know About Group Psychology
As a leader, psychology is fundamental to your success - whether that means understanding consumer behavior, team dynamics, or even your own biases and blind spots. Harvard professor Steven Pinker says that an important phenomena to understand is that of common knowledge and its ... Show More
27m 29s
Recommended Episodes
Apr 2020
Influencing Up
Do you feel fake when you try to manage up? Dan and Alison answer your questions with the help of Nashater Deu Solheim, a leadership consultant and author. They talk through what to do when you want choice assignments, you feel like higher-ups aren’t noticing your contributions, ... Show More
32m 56s
Nov 2020
Remote Feedback
Is it hard for you to give or get feedback virtually? Dan and Alison answer your questions with the help of Marcus Buckingham, a cohead of the ADP Research Institute and the author of Nine Lies about Work. They talk through what to do when you want to tell your boss they’re derai ... Show More
31m 20s
Nov 2019
Motivating Employees
Has your team checked out? Dan and Alison answer your questions with the help of Richard Boyatzis, a management professor at Case Western Reserve University and coauthor of the book “Helping People Change.” They talk through what to do when a colleague wants the status of a promi ... Show More
28m 55s
Sep 2018
Ineffective Leaders
Does your organization lack quality leadership? Dan and Alison answer your questions with the help of Peter Bregman, a leadership expert. They talk through what to do when your leaders are indecisive, unprofessional, or value the wrong things. 
35m 34s
Feb 2019
Critical Feedback
Do you need to get better at giving and receiving feedback? Dan and Alison answer your questions with the help of consultant Ben Dattner. They talk through what to do when your employee wants to give you feedback, your feedback to others doesn't seem to make a difference, or some ... Show More
33m 21s
Mar 2020
Subversive Employees
Do you have an employee working against you? Dan and Alison answer your questions with the help of Adrian Gostick, an executive coach and author. They talk through what to do when your direct report is creating problems only to fix them, one team member is hoarding knowledge, or ... Show More
32m 38s
Mar 2024
When a Top Performer Is Treating Colleagues Badly
Notes (iTunes) Would you promote an employee who’s a top performer, but mistreats their colleagues and disregards company values? It’s a dilemma that many managers face in their careers. In this episode, the former dean of Harvard Business School Nitin Nohria discusses the classi ... Show More
25m 39s
Apr 2022
The Essentials: Retaining Talent
Advice from a manager at Google whose full-time job is finding solutions to the problems that make employees want to quit. She shares what to say and do when a valuable team member seems to have one foot out the door. We also discuss the types of proactive conversations about car ... Show More
35m 39s
Nov 2023
How to Motivate a Demotivated Team
Are you struggling to motivate your team? Professor and author Richard Boyatzis says there’s a motivation crisis in workplaces. “And the responsibility for that lies with the managers and leaders—the people who are supposed to be energizing people and engaging them,” he argues. B ... Show More
30m 50s