Marcus Buckingham, head of people and performance research at the ADP Research Institute, and Ashley Goodall, senior vice president of leadership and team intelligence at Cisco Systems, say that managers and organizations are overestimating the importance of critical feedback. They argue that, in focusing our efforts on correcting weaknesses and rounding peo ... Show More
Mar 12
Strategy Summit 2026: Why AI Transformation Needs a Human Touch
AI needs to be central to any organization's strategy today, but many are still not implementing the technology in the most effective ways. In this four-part special series, we'll share conversations from the recent HBR Strategy Summit to help you get ahead. In this episode, HBR ... Show More
30m 46s
Mar 2024
When a Top Performer Is Treating Colleagues Badly
Would you promote an employee who’s a top performer, but mistreats their colleagues and disregards company values? It’s a dilemma that many managers face. In this episode, you’ll learn how to imagine multiple perspectives, so you can work through your decision making. You’ll also ... Show More
25m 39s