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Apr 2019
22m 17s

What Managers Get Wrong About Feedback

Harvard Business Review
About this episode
Marcus Buckingham, head of people and performance research at the ADP Research Institute, and Ashley Goodall, senior vice president of leadership and team intelligence at Cisco Systems, say that managers and organizations are overestimating the importance of critical feedback. They argue that, in focusing our efforts on correcting weaknesses and rounding peo ... Show More
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