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Nov 2018
24m 11s

Avoiding Miscommunication in a Digital W...

Harvard Business Review
About this episode
Nick Morgan, a communications expert and speaking coach, says that while email, texting, and Slack might seem like they make communication easier, they actually make things less efficient. When we are bombarded with too many messages a day, he argues, humans are likely to fill in the gaps with negative information or assume the worst about the intent of a co ... Show More
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