Nick Morgan, a communications expert and speaking coach, says that while email, texting, and Slack might seem like they make communication easier, they actually make things less efficient. When we are bombarded with too many messages a day, he argues, humans are likely to fill in the gaps with negative information or assume the worst about the intent of a co ... Show More
Mar 12
Strategy Summit 2026: Why AI Transformation Needs a Human Touch
AI needs to be central to any organization's strategy today, but many are still not implementing the technology in the most effective ways. In this four-part special series, we'll share conversations from the recent HBR Strategy Summit to help you get ahead. In this episode, HBR ... Show More
30m 46s
Jul 2022
214: Skills for Effective Communication with Richard Newman
<p>Both verbal and nonverbal communication are critical interpersonal skills. Listening to others, observing their reactions, speaking in a way that promotes understanding and connection, using body language—these are all essential to our leadership development. Effective leaders ... Show More
30m 51s
May 2023
Co-Workers Getting On Your Nerves? Here’s How to Handle It Better
Are your co-workers' quirks driving you crazy? From the cubicle-mate who talks too loudly on the phone, to the person who always microwaves fish for lunch, to the supervisor who’s never on time for a meeting, every office has people who get on your nerves. But you don’t have to l ... Show More
20m 11s
Jan 2022
49. Make Numbers Count: How to Communicate Data Effectively
<p>“We have to make data emotional because emotions are what drive us to act,” says <a href="https://www.fastersmarter.io/guests/chip-heath/">Chip Heath</a>, a professor of organizational behavior and author of the new book, <a href="https://www.fastersmarter.io/making-numbers-co ... Show More
20m 45s