Nick Morgan, a communications expert and speaking coach, says that while email, texting, and Slack might seem like they make communication easier, they actually make things less efficient. When we are bombarded with too many messages a day, he argues, humans are likely to fill in the gaps with negative information or assume the worst about the intent of a co ... Show More
Oct 7
The Trouble with Tech Companies (and Their Strategies)
Cory Doctorow, author and digital rights advocate, argues that big tech companies from Facebook to Google and beyond have evolved - or devolved - in a disappointing way. He says that many large tech companies begin with a good product, but that over time they prioritize first bus ... Show More
26m 30s
Sep 30
How to Lead with Courage in Chaotic Times
Courage involves taking bold action despite uncertainty and fear. In a volatile business environment, it's hard to be brave. But Ranjay Gulati, a professor at Harvard Business School, says that there are strategies any of us can use to get improve our ability to make smart bets o ... Show More
32m 9s
Sep 23
Steven Pinker on Speculation Bubbles, Super Bowl Ads, and What Leaders Need to Know About Group Psychology
As a leader, psychology is fundamental to your success - whether that means understanding consumer behavior, team dynamics, or even your own biases and blind spots. Harvard professor Steven Pinker says that an important phenomena to understand is that of common knowledge and its ... Show More
27m 29s
Feb 2023
How Poor Communication Can Manifest in the Workplace with Yuri Kruman
In this episode of the HRchat podcast, we consider the employee experience and ask: Are we getting worse at communicating?
Bill's guest this time is Yuri Kruman, Chief Executive Officer / Head of Remote at HR, Talent & Systems, a full-service HR Consultancy, focused on buil ... Show More
20m 38s
Jul 2022
214: Skills for Effective Communication with Richard Newman
Both verbal and nonverbal communication are critical interpersonal skills. Listening to others, observing their reactions, speaking in a way that promotes understanding and connection, using body language—these are all essential to our leadership development. Effective leaders mu ... Show More
30m 51s
Jul 2020
14. Be Better At Work: How to Communicate Better With Coworkers and Employees
Most of the work we do requires coordinating and collaborating with others. But how can we ensure the benefits of working with others, while avoiding conflict that’s inherent to communicating within groups?In this episode, Matt Abrahams speaks with Bob Sutton, Professor of Manage ... Show More
23m 54s
May 2023
Co-Workers Getting On Your Nerves? Here’s How to Handle It Better
Are your co-workers' quirks driving you crazy? From the cubicle-mate who talks too loudly on the phone, to the person who always microwaves fish for lunch, to the supervisor who’s never on time for a meeting, every office has people who get on your nerves. But you don’t have to l ... Show More
20m 11s
Jan 2022
49. Make Numbers Count: How to Communicate Data Effectively
“We have to make data emotional because emotions are what drive us to act,” says Chip Heath, a professor of organizational behavior and author of the new book, Making Numbers Count: The Art of Science of Communicating Numbers. In this interview with host Matt Abrahams, Heath talk ... Show More
18m 21s