Amanda Rosevear, host and General Manager of ALF Insight, meets Paloma Walder, Managing Director at Canopy Media, to discuss company culture and how it impacts business success.
Paloma sets out the importance of a good workplace culture, how to define and measure it, practical strategies for building a positive, cohesive environment and the impact of culture on employee motivation and retention.
Amanda and Paloma also talk about how to address toxic behaviour, strategies for implementing cultural change and evolution, and the role of leadership in shaping that.
00:00 Welcome and Guest Intro
01:10 Defining Company Culture
06:42 Trust Respect and Tolerance
07:04 Canopy Culture and Values
11:19 Building Culture Post Pandemic
15:30 Hiring for Cultural Fit
18:10 Where Companies Get It Wrong
24:46 Measuring and Maintaining Culture
31:18 Healthy Sales Team Culture
39:12 Fixing a Broken Culture
42:14 Quick Fire Questions
44:55 Listener Challenge and Summary
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