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49m 9s

UEFA: Why better experiences create bett...

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About this episode

Sports organisations have spent years talking about data as the key to growth. But what if most are approaching it the wrong way?

 

In the latest episode of our New Economics of Fandom miniseries, Chris Stone and Nick Meacham are joined by UEFA Chief Marketing & Chief Digital Officer Roman Putsch to explore how one of the world's leading sports properties approaches fan engagement, first-party data and commercial growth.

 

Putsch explains why UEFA views data as "crude oil, not gold", how the organisation measures audience quality rather than simply audience size, and why creating value for fans must come before collecting information from them. The conversation also explores sponsorship activation, media rights, and the capabilities sports organisations need to build for the future.

 

The New Economics of Fandom is produced in partnership with Genius Sports and explores how sport's commercial future is being reshaped by technology, data and changing fan behaviour.

 

Key Points:

  • How are sports organisations are thinking about data the wrong way.
  • How fan value creates data value, not the other way around.
  • The best metrics for evaluating audience quality.
  • Why "owning the fan" may be the wrong objective for sports organisations.
  • How to build the capabilities needed for sport's next commercial era.

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