Aug 4
Banking 2050: Who Owns the Customer?
Nick Cowell, Principal and US retail banking leader at Deloitte, joins Jim Marous to unpack the firm's new series, 2050: Banking Beyond, and the question at its center: in 25 years, will banks still own the customer relationship? They get into why that relationship is the asset m ... Show More
42m 43s
Aug 3
What You Can't Buy From a Solution Provider
The platform may have been designed to transform the institution, but often, the institution ends up redesigning the platform instead. Two institutions purchase the same digital account opening platform from the same provider. One can open accounts in just 3 minutes, while the ot ... Show More
9m 18s
Jun 2021
Tea, Sharks, and Internet Hubs
<p>User experience is at the heart of the fintech revolution. Innovation has centered around building better, smarter, cheaper, and more helpful services to disrupt the establishment and reinvigorate competition for the consumer. If data is the oil of that innovation, then un ... Show More
13m 54s
Sep 2023
Innovation, Customer Obsession, and Partnership: The Three Pillars of Mashreq Bank with Radu Topliceanu
<p>Welcome to another stimulating episode of Couchonomics with Arjun, where we delve into the intricacies of the financial world! Today we're setting our sights on the evolving landscape of digital banking. We have an insider's look at how traditional banking is transfo ... Show More
59m 36s
Dec 2024
Ep 18. Innovation in action : how DBS earned the title of the world’s best digital bank
Send us Fan MailIn this episode, Piyush Gupta, the inspirational CEO of DBS Bank, tells us how a Singaporean bank raced ahead in innovation and digitisation to be crowned the world’s best digital bank. Is Technology the new “front office” of a bank? Will pure-play digital banks e ... Show More
56m 46s
Apr 2022
EP03 Disruption, Open Finance and Commerce in the Metaverse | with Ramana Kumar, Magnati
<p>The status quo in the financial services sector is constantly changing. Innovation is the name of the game. If banks want to stay relevant in these evolving times, they need to be at the technological forefront and provide convenient, flexible payment solutions customers trust ... Show More
25m 35s
Branch networks in the United States are growing again, yet only 9% of consumers name branches as their preferred way to bank. Both facts are true because the branch’s job has changed from acquiring new customers to deepening relationships with the institution's existing customers.
Jim Marous examines what the largest banks are actually doing with physica ... Show More
<h3>🔍 Topics include:</h3><ul><li>How Emirates NBD became a pioneer in Open Finance</li><li>Building secure, scalable, API-first banking platforms</li><li>Real-world fintech partnerships (and what went wrong)</li><li>From core banking to GitHub Copilot: AI’s growing role</li><li ... Show More
