In this episode of The Coursera Podcast, Anthony Salcito speaks with Radha Chauhan, Chairperson of India’s Capacity Building Commission, about Mission Karmayogi and the challenge of preparing civil servants for changing roles, new technology, and rising expectations from citizens.
Mrs. Chauhan explains India’s shift from rule-based training to role-based learning, how the iGOT Karmayogi platform is serving more than 16 million learners, and what Sādhana Saptah revealed about the appetite for learning across government.
The conversation also looks at AI and digital skills, personalized learning, and how Mission Karmayogi is thinking about credentials, performance, and better public service.
We also cover:
🧭 What role-based learning means in practice
📱 How iGOT Karmayogi supports learners across government
🔥 What India learned from Sādhana Saptah
🧠 Why AI adoption depends on more than technical skills
🏁 How learning can connect to performance and citizen outcomes
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If you’re interested in how governments and organizations are building skills at scale, you can explore learning programs and resources on Coursera.org.