Jul 28
Banks Have More Data But Still Can't Get Personal
Banks and credit unions have never known more about their customers. So why does so much of banking still feel impersonal? In this episode, David Acevedo, Vice President at Abrigo, joins Jim Marous to examine the gap between what an institution knows about a customer and what it ... Show More
40m 46s
Jun 2021
Tea, Sharks, and Internet Hubs
<p>User experience is at the heart of the fintech revolution. Innovation has centered around building better, smarter, cheaper, and more helpful services to disrupt the establishment and reinvigorate competition for the consumer. If data is the oil of that innovation, then un ... Show More
13m 54s
Sep 2023
Innovation, Customer Obsession, and Partnership: The Three Pillars of Mashreq Bank with Radu Topliceanu
<p>Welcome to another stimulating episode of Couchonomics with Arjun, where we delve into the intricacies of the financial world! Today we're setting our sights on the evolving landscape of digital banking. We have an insider's look at how traditional banking is transfo ... Show More
59m 36s
Dec 2024
Ep 18. Innovation in action : how DBS earned the title of the world’s best digital bank
Send us Fan MailIn this episode, Piyush Gupta, the inspirational CEO of DBS Bank, tells us how a Singaporean bank raced ahead in innovation and digitisation to be crowned the world’s best digital bank. Is Technology the new “front office” of a bank? Will pure-play digital banks e ... Show More
56m 46s
Apr 2022
EP03 Disruption, Open Finance and Commerce in the Metaverse | with Ramana Kumar, Magnati
<p>The status quo in the financial services sector is constantly changing. Innovation is the name of the game. If banks want to stay relevant in these evolving times, they need to be at the technological forefront and provide convenient, flexible payment solutions customers trust ... Show More
25m 35s
We can have all the trust in the world, but still lose the moment.
Consumers aren’t asking many of their first financial questions in a bank branch anymore. They’re asking them on YouTube, social media, Reddit, podcasts, and increasingly through AI. New eMarketer research shows nearly 40% of adults under 45 now research banking products on social platform ... Show More
<h3>🔍 Topics include:</h3><ul><li>How Emirates NBD became a pioneer in Open Finance</li><li>Building secure, scalable, API-first banking platforms</li><li>Real-world fintech partnerships (and what went wrong)</li><li>From core banking to GitHub Copilot: AI’s growing role</li><li ... Show More
